Account Manager

Workshop Recruitment; Guildford; On-site; GBP 35,000 - 45,000; Full time

Job summary

A specialized recruitment firm is searching for an Account Manager based in Guildford, UK, to utilize aerospace industry experience to enhance client relationships. Candidates should have proven account management skills and the ability to communicate effectively. The position offers a salary of £35-45K, generous holiday, pension, and bonuses. Standard work hours are Monday to Friday, totaling 40 hours a week.

Benefits

25 days holiday plus bank holidays

Company Pension

Life Assurance

Discretionary Bonus scheme

Enhanced maternity/paternity leave

Qualifications

• Experience working within the aerospace industry is essential.
• Previous account management or customer representative experience required.
• Excellent knowledge of MS Office, particularly Excel.

Responsibilities

• Manage sales and order book process effectively.
• Evaluate customers' requirements and manage internal actions.
• Conduct regular account reviews and serve as the main contact for clients.

Skills

Aerospace industry experience

Account management experience

Communication and influencing skills

Goal orientation

MS Office proficiency

Tools

Excel

Job description

You will use your aerospace industry knowledge to foster strong relationships with existing aerospace customers and subcontract suppliers and be involved in growing existing client business. You will work as part of a team of 5 account managers.

Main Duties

• Actively and successfully manage the sales and order book process.
• Manage existing and new customer accounts.
• Evaluate customers’ requirements then define and manage internal actions to fulfil them.
• Prepare and submit to the customer all products and documentation to obtain technical and delivery approval.
• Be responsible for conducting regular account reviews with key clients and be the first point of contact for customer needs to feedback to the other cross functional team members to ensure customer support is given.
• Report, analyse, follow-up, evaluate and respond to any kind of customer complaints in cooperation with the Sales Director.
• Represent the company at any trade shows and client meetings when required.

Skills and Knowledge

• Experience working within the aerospace industry is essential
• Previous account management or customer representative experience
• Understand end to end manufacturing and the supply chain process
• Be able to communicate and influence well at all levels to ensure the groups strategic targets are met, and business potential is optimised.
• Strong goal orientation and good work organisation.
• Flexibility and ability to work under time pressure.
• Excellent knowledge of MS Office with a very good understanding of Excel

Salary and Benefits

• £35-45K
• 25 days holiday plus bank holidays
• Company Pension
• Life Assurance
• Discretionary Bonus scheme
• Enhanced maternity / paternity leave
• Hours – Mon- Thurs 6.30am – 3.15pm, Fri 6.00am – 1.00pm – 40-hour week