Account Manager

Isamcapitalmarkets; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A financial technology firm in Greater London is seeking an Account Manager to build and maintain strong client relationships while driving revenue growth. The role acts as a key contact between customers and internal teams, ensuring needs are met and opportunities are identified. Candidates should show strong interest in client communication and relationship management; experience in financial services is a plus. This position offers a dynamic environment focused on strategic account growth and customer satisfaction.

Qualifications

• Strong interest in client communication and relationship management.
• Experience within a retail brokerage, trading company, or financial services environment is beneficial but not mandatory.

Responsibilities

• Gather and incorporate customer feedback to improve products and services.
• Act as a bridge between customers and internal teams to support product and account success.
• Generate new business and build positive, long-term relationships with clients.

Skills

Client communication

Relationship management

Job description

iSAM is an innovative, financial technology firm specialising in quantitative trading, compromised of iSAM Funds and iSAM Securities.

iSAM Securities regulated by the FCA, SFC, and CTFC, and CIMA registered, is a leading algorithmic trading firm and trusted electronic market maker, providing liquidity, technology and prime services to institutional clients and trading venues globally. The firm offers full-service prime brokerage and execution via its cutting‑edge proprietary technology, as well as market leading analytics, cleared through the group’s bank Prime Brokers.

iSAM Funds is an alternative asset manager specialising in systematic investing. Each strategy is unique, provides a specialist quantitative approach and is designed to deliver highly diversifying absolute returns for institutional portfolios.

About the Role

The Account Manager is responsible for building and maintaining strong client relationships while driving sustainable revenue growth. This role acts as a key point of contact between customers and internal teams, ensuring client needs are met, opportunities are identified, and long‑term account success is achieved.

Responsibilities

• Gather and incorporate customer feedback to improve products and services
• Act as a bridge between customers and internal teams to support product and account success
• Generate new business and build positive, long‑term relationships with clients
• Manage client needs, resolve issues, and provide timely, effective solutions
• Suggest actions to improve sales performance and identify growth opportunities
• Manage a portfolio of accounts to achieve long‑term success
• Grow existing accounts while securing new business opportunities
• Develop and execute strategic sales plans aligned with corporate goals
• Identify sales opportunities, negotiate deals, and maintain high levels of customer satisfaction
• Monitor sales metrics, including quarterly sales results and annual forecasts

Qualifications

• Strong interest in client communication and relationship management
• Experience within a retail brokerage, trading company, or financial services environment is beneficial but not mandatory