Account Manager

Premium Credit; Greater London; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Income protection

Contributory pension scheme

Generous annual leave entitlement

Flexible and hybrid working

Wellbeing support and EAP

Learning and development opportunities

Job summary

Premium Credit is seeking an Account Manager for its Specialist Lending team in the UK. You will manage New Market SME Producers, drive profitable growth, and strengthen partner relationships in a fast-paced commercial environment.

The role focuses on building strong relationships, identifying growth opportunities, and delivering high-quality service while promoting Premium Credit’s brand and values. Hybrid working and a supportive, people-first culture are highlighted in the job spec.

Qualifications

• Experience in developing and maintaining client or partner relationships.
• Sales-focused mindset to identify and support growth opportunities.
• Strong written and verbal communication skills.
• Ability to manage a varied workload effectively, with excellent attention to detail.
• Good organisational skills and the ability to work under pressure to meet deadlines.
• Confidence using initiative and making decisions to resolve issues.
• Good operational and process understanding.
• Strong numeracy skills, including experience using Microsoft Excel.

Responsibilities

• Achieve agreed sales targets through the appointment of new Producers and the development of existing accounts within a defined territory.
• Build and maintain strong working relationships with New Market SME Producers.
• Provide an internal relationship management and sales support service.
• Identify and manage renewal business, ensuring all forthcoming renewals are handled effectively.
• Ensure Producers receive products and services that meet the needs of their business.
• Deliver training and guidance to Producers on our online services.
• Resolve queries and actions arising from Producer interactions quickly and effectively, using every opportunity to support growth.
• Maintain an agreed contact plan through outbound calls and email communications, providing clear, concise and accurate information.
• Manage Producer correspondence professionally and efficiently.
• Work closely with colleagues across teams and divisions to deliver a seamless service.
• Promote Premium Credit’s brand identity, values and market position in all interactions.

Skills

Relationship building

Commercial awareness

Sales mindset

Communication skills

Organisational skills

Decision making

Numeracy

Microsoft Excel

Tools

CRM software

Job description

At Premium Credit, we’re one of the UK’s leading insurance premium finance and specialist lending providers, helping businesses and customers access the finance they need through straightforward, flexible solutions. We’re proud of our people-first culture and our commitment to delivering excellent service through strong relationships, collaboration and accountability.

We’re looking for an Account Manager to join our Specialist Lending team. This is a fantastic opportunity for someone who is commercially minded, relationship-focused and passionate about delivering a high-quality service to partners and producers.

The role

As an Account Manager, you’ll provide a proactive, professional and collaborative sales and relationship management service to our New Market SME Producers. You’ll play an important role in supporting profitable growth, strengthening partner relationships and enhancing Premium Credit’s reputation in the market.

This role is ideal for someone who enjoys building strong working relationships, identifying growth opportunities and delivering excellent service in a fast-paced commercial environment.

What you’ll be doing

In this role, you will:

• Achieve agreed sales targets through the appointment of new Producers and the development of existing accounts within a defined territory
• Build and maintain strong working relationships with New Market SME Producers
• Provide an internal relationship management and sales support service
• Identify and manage renewal business, ensuring all forthcoming renewals are handled effectively
• Ensure Producers receive products and services that meet the needs of their business
• Deliver training and guidance to Producers on our online services
• Resolve queries and actions arising from Producer interactions quickly and effectively, using every opportunity to support growth
• Maintain an agreed contact plan through outbound calls and email communications, providing clear, concise and accurate information
• Manage Producer correspondence professionally and efficiently
• Work closely with colleagues across teams and divisions to deliver a seamless service
• Promote Premium Credit’s brand identity, values and market position in all interactions

What we’re looking for

We’re looking for someone who brings a strong combination of commercial awareness, relationship-building ability and personal accountability. You’ll be confident managing multiple priorities, taking ownership of issues and delivering high standards of service.

You’ll ideally have:

• Experience in developing and maintaining client or partner relationships
• A sales-focused mindset, with the ability to identify and support growth opportunities
• Strong written and verbal communication skills
• The ability to manage a varied workload effectively, with excellent attention to detail
• Good organisational skills and the ability to work under pressure to meet deadlines
• Confidence using initiative and making decisions to resolve issues
• Good operational and process understanding
• Strong numeracy skills, including experience using Microsoft Excel
• An interest in understanding company strategy, products and services to support commercial success

Why join Premium Credit?

At Premium Credit, we’re committed to creating an environment where our people can thrive. We’re proud to offer a supportive culture, opportunities for development and a workplace where collaboration, integrity and continuous improvement are valued.

Certified as a Great Place to Work and recently awarded a Top 100 spot in Best Place to Work for Development (Large Company) as well as a Top 50 spot in the Best Workplaces for Women. We’re a successful business with a Trustpilot rating of 4.5, a Net Promoter Score of +78, a Glassdoor rating of 4.4 and a Silver Sustainability medal.

Our benefits

We offer a competitive package and a range of benefits designed to support your wellbeing and development, including:

• Private medical insurance
• Life assurance
• Income protection
• Contributory pension scheme
• Generous annual leave entitlement
• Flexible and hybrid working
• Access to wellbeing support and an employee assistance programme
• Learning and development opportunities

If you're made an offer of employment you'll be required to prove your eligibility to work in the UK before you start work. You must reside in the UK from the start date of this role; unfortunately we are unable to provide visa sponsorship at this time.

To ensure you can work from home efficiently you'll be asked to provide your internet speed at the application stage.

Premium Credit are an equal opportunities employer with a strong and passionate commitment to Diversity, Equality and Inclusion in the workplace. We welcome applications from all sections of the community and encourage people from all backgrounds to apply. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. We are open to part-time working and job share.

Please see our privacy notice https://www.premiumcredit.com/Recruitment-privacy-notice for further information on how we process your personal data during the application process.

All postholders will be subject to appropriate pre-employment vetting procedures and a satisfactory Disclosure & Barring Service (DBS) check before appointment.

Please note, we reserve the right to close this vacancy early if we identify a number of suitable candidates. All applicants will be advised if the vacancy closes early.

We're not engaging agency support for this role and respectfully ask that agencies do not submit unsolicited candidate details to Premium Credit Limited in relation to this role.