Account Manager

Publicis Groupe; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Pension

Life Assurance

Private Medical cover

Reflection Days

Shared Parental Leave

Job summary

Starcom, part of Publicis Groupe, is seeking an Account Manager to lead UK media planning and coordination with Greece, Portugal and Spain teams. You will manage plans across channels, ensuring accuracy, timeliness, and clear client communication.

This role offers growth within a collaborative, data-driven environment. You'll work with multiple brands, coordinating with local-market teams and activation partners to optimise campaigns around key moments.

Qualifications

• Experience in media planning, account management or campaign delivery within an agency or similar.
• Knowledge of the UK media landscape and integrated planning.
• Strong organisational skills to manage reports, actions and deadlines.
• Clear, thoughtful communication with clients, teams and markets.
• Attention to reviewing plans and campaign information with accuracy.
• Collaborative mindset and willingness to learn across markets.
• Healthcare experience is helpful but not required.

Responsibilities

• Manage day-to-day delivery of UK media plans to ensure accuracy and timeliness.
• Coordinate status updates, reporting and actions across client and teams.
• Liaise with local-market teams to deliver consistent Western Europe approach.
• Turn client briefs into practical plans across AV, OOH, social, search and programmatic.
• Partner with activation teams to coordinate campaigns around seasonal moments.
• Grow knowledge of client brands, audiences, planning tools and data capabilities.
• Support the Account Director by identifying delivery risks and suggesting improvements.

Skills

Media planning

Account management

Campaign delivery

UK media landscape

Organisational skills

Communication

Attention to detail

Collaborative mindset

Healthcare experience

Job description

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our 'Power of One' business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make "Brave Plays" in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign's Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring an Account Manager to join a newly formed team working with a leading global consumer healthcare brand. You’ll help deliver media planning across the UK while coordinating activity with established teams in Greece, Portugal and Spain. This is an opportunity to work across multiple brands and channels, bringing plans to life through strong organisation, clear communication and close collaboration with specialist teams. Whether you are already operating at Account Manager level or ready to step up, you’ll be supported to grow your planning and client-servicing experience.

What you'll be doing:

• Manage the day-to-day delivery of UK media plans, ensuring work is accurate, clear and completed to agreed timelines.
• Coordinate status updates, reporting and actions across the client, planning team and internal specialists.
• Liaise with established local-market teams to help deliver a consistent approach across Western Europe.
• Turn client briefs into practical plans, working across channels including AV, out-of-home, social, search and programmatic.
• Partner with activation teams to coordinate campaigns around key seasonal moments and consumer needs.
• Build your knowledge of the client’s brands, audiences, planning tools and connected data capabilities, including Epsilon.
• Support the Account Director by identifying delivery risks, sharing progress and suggesting improvements to how the team works.

Skills we're looking for:

• Experience in media planning, account management or campaign delivery within an agency or comparable environment.
• Working knowledge of the UK media landscape and how different channels contribute to an integrated plan.
• Strong organisational skills, with the ability to manage reporting, actions, deadlines and multiple workstreams.
• Clear and thoughtful communication when working with clients, internal specialists and market teams.
• Care and accuracy in reviewing plans, presentations, reporting and campaign information.
• A collaborative mindset and willingness to learn from colleagues across different disciplines and markets.
• Consumer healthcare or pharmaceutical experience would be helpful, but strong transferable media experience is equally welcome.

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

• Pension
• Life Assurance
• Private Medical cover
• Reflection Days
• Shared Parental Leave

Please check out Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

We are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.