Account Manager

Chartered Institute of Logistics and Transport; Corby; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected logistics organization in Corby is seeking an individual with logistics experience to manage customer accounts and ensure operational excellence. Candidates should possess strong communication and organization skills, with a proactive attitude. This full-time role offers a competitive salary starting from £26,997. Benefits include performance bonuses, additional leave, and a supportive team environment.

Benefits

Performance bonus

Additional leave

Company events

Company pension

Discounted or free food

Free parking

On-site parking

Access to Medicash healthcare scheme

Free hot drinks on shift

Team building events

Discretionary bonus

Qualifications

• 1+ years of experience in logistics or a related field.
• Excellent organizational and problem-solving abilities.
• Ability to work weekends on a very limited basis.

Responsibilities

• Managing individual customer accounts and ensuring operational excellence.
• Monitoring and reporting on KPIs and SLAs.
• Coordinating with warehouse teams and CRMs.
• Managing invoicing and ensuring accuracy.
• Providing exceptional customer service and resolving issues promptly.
• Building strong customer relationships via meetings and phone calls.

Skills

Strong customer service skills

Communication skills

Organizational skills

Problem-solving abilities

Proficiency in Windows Office

Tools

Logistics management systems

Job description

Overview

The Chartered Institute of Logistics and Transport is the official body representing over 13,000 professionals working in logistics, distribution, warehouse, transport and supply chain.

If you're a proactive, customer-obsessed professional ready to join a dynamic and growing company that values its employees.

Click here to apply!

Job details

• Job Type: Full-time, Permanent


• Pay: From £26,997.00 per year


• Schedule: Monday to Friday


• Ability to commute/relocate: Hungerford RG17 7TJ: reliably commute or plan to relocate before starting work (required)

Key responsibilities

• Managing individual customer accounts and ensuring operational excellence


• Monitoring and reporting on KPIs and SLAs.


• Coordinating with warehouse teams and CRMs.


• Managing invoicing and ensuring accuracy.


• Providing exceptional customer service and resolving issues promptly.


• Building strong customer relationships via meetings and phone calls

About you

• 1+ years of experience in logistics or a related field


• Strong customer service and communication skills


• Excellent organizational and problem-solving abilities


• Proficiency in Windows Office and logistics management systems


• A proactive and self-motivated attitude


• Ability to work weekends on a very limited basis


• A person who thrives within a team environment, and who shares our company values

Benefits

Additional pay

• Performance bonus


• Additional leave


• Company events


• Company pension


• Discounted or free food


• Free parking


• On-site parking

Other benefits

• Access to our "Rewards Gateway", to help your pay go further


• Access to Medicash healthcare scheme, to help you be the best version of you!


• Free hot drinks on shift


• Team building events


• Discretionary bonus and...


• After 2 years service, take your Birthday as an extra day's holiday!!

The Chartered Institute of Logistics and Transport