Account Manager

Omnicom Media Group UK (OMG); City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading agency for event management is seeking an experienced Account Manager in London. This full-time role involves overseeing ticketing and hospitality for the UEFA Champions League. Responsibilities include managing global ticket distribution, stakeholder communication, and supporting project initiatives. We seek candidates with strong attention to detail, administration experience, and excellent communication skills. A passion for sport and the ability to manage multiple tasks are essential. Some international travel may be required.

Qualifications

• Experience in administration is essential.
• Agency experience is ideal but not required.
• Experience in managing direct reports is ideal but not required.

Responsibilities

• Oversee the coordination of UCL ticket arrival and distribution.
• Manage dedicated email mailbox responding to market leads.
• Produce status reports and meeting notes during stakeholder calls.
• Support local markets with online guest management software.
• Manage content on a central SharePoint site.
• Support the Fuse events team at the UCL Final.

Skills

Attention to detail

Multi-tasking

Written communication

Verbal communication

Positive attitude

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Job Overview

Fuse is looking for an experienced Account Manager to join a team delivering a major UEFA Champions League (UCL) sponsorship. The main responsibilities of the role are supporting the ticketing, hospitality, and guest comms team with the management of ticket delivery, guest programme services and guest management systems across 180 markets for PepsiCo's UCL sponsorship. The role, primarily based in London, may require occasional domestic and international travel for site visits, events, and meetings. The successful candidate will progress to become the main point of contact with the client for all in-season related ticketing and hospitality matters. The successful candidate will be joining a creative and dynamic team and supporting on on-going projects. Main day-to-day responsibilities include, but are not limited to:

Responsibilities

• Oversee the coordination of UCL ticket arrival and distribution to global markets
• Dedicated email mailbox management; responding where required to market leads and senior clients in a timely manner
• Manage regular stakeholder calls, producing status reports, meeting notes and actions to ensure the project is kept on track
• Support local markets with use of online guest management software as required
• Manage central SharePoint site where all project content is housed
• You will be required to work in and around UCL match days, so dedication to this role is vital
• Support the Fuse events team at the UCL Final

Qualifications

• Agency experience ideal, but not essential
• Administration experience essential
• Experience with working on guest management platforms ideal, but not essential
• Experience in event and ticketing management ideal, but not essential
• Experience in managing direct reports ideal, but not essential
• Excellent attention to detail, yet ability to multi-task and think on your feet
• A passion for sport and entertainment
• Working on projects with multiple stakeholders
• Excellent written and verbal communication skills
• Strong use of MS Office: Word, Excel, PowerPoint
• A can-do, positive, friendly attitude

This is a full-time role & you must be eligible to work in the UK.