Account Manager

Auctoro Recruitment; Cheddar; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known recruitment firm is seeking an experienced Account Manager to join a high-profile organization in Somerset. The role involves managing communication with suppliers and customers, ensuring effective negotiation of purchase plans, and actively engaging in international travel for business relationships. Candidates should possess strong communication skills and a proactive attitude. This position offers the chance to develop purchasing and logistic skills while being part of a growing team within a dynamic company.

Responsibilities

• Build relationships with the supply base to ensure proposed changes to the purchase plan are implemented.
• International travel to visit suppliers and attend trade fairs.
• Collaborate with the China office team and UK business needs.
• Actively reschedule goods to maintain availability.
• Communicate quality issues to suppliers and negotiate agreements.
• Maintain high levels of daily availability for sales divisions.
• Provide exceptional levels of customer service.
• Be trained to cover logistics and internal production roles.
• Assist in delivering continuous improvement programs.
• Undertake ad-hoc projects as required.

Skills

Excellent verbal and written communication skills

Polite, friendly and professional

Attention to detail and strong organisation skills

Ability to look for continuous improvements

Strong team player

Competent in Microsoft Office

Customer service experience

Flexibility/adaptability managing multiple tasks

Problem-solving and analytical skills

Positive can-do attitude

Self-motivated

Job description

Account Manager

We are working with an extremely well‑known, industry‑leading organisation on the lookout for an Account Manager to join their team in Somerset. This is an extremely exciting time to join a growing team within a fantastic company.

This Account Manager will manage communication with the supply base and customers, working closely with suppliers and the China office team to ensure that proposed changes to the purchase plan are negotiated and agreed. A thorough understanding of all production processes will be gained through visits to suppliers. Over time the Account Manager will be trained in all aspects of the Purchasing function, logistics, internal production and planning. Studying towards CIPS levels 4‑6 will also be encouraged.

Key Responsibilities

• Build relationships with the supply base to ensure that proposed changes to the purchase plan are implemented
• International travel to visit suppliers and attend trade fairs to build relationships and understand their businesses
• Collaborate closely with the China office team to align with the UK business needs and deliver optimal results
• Actively reschedule goods to maintain availability and manage inventory value
• Ensure that all quality issues, non‑conformances, returns and re‑fixings are communicated effectively to suppliers and the best negotiated agreement reached
• Maintain high levels of daily availability and ensure that the requirements of all sales divisions are met
• Build relationships with internal customers and provide exceptional levels of customer service
• Be trained to cover logistics and internal production roles
• Assist the Supplier Manager in delivering a programme of continuous improvement
• Undertake any other ad‑hoc projects as required

Key Skills & Requirements

• Excellent verbal and written communication skills
• Polite, friendly and professional
• Attention to detail and strong organisation skills
• Ability to look for continuous improvements
• Strong team player
• Competent in Microsoft Office
• Customer service experience
• Flexibility/adaptability managing multiple tasks
• Problem‑solving and analytical skills
• Positive can‑do attitude
• Self‑motivated