Account Manager

Benefact Group plc; Bradley Stoke; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major financial services group in Gloucester seeks an experienced Account Manager to drive growth in their distribution team. Candidates should have a strong background in account management within the insurance sector, exceptional customer service skills, and the ability to work with various stakeholders. The role offers a hybrid working environment and numerous benefits including a competitive salary, annual bonus, and study support for professional qualifications.

Benefits

Competitive salary

Hybrid working

Group Personal Pension – up to 12% employer contribution

Generous annual bonus scheme between 6% and 24%

25 days annual leave plus bank holidays, and a holiday buy and sell scheme

Health and wellbeing benefits including private healthcare

£200 annual personal grant to a charity of your choice

One volunteering day per year

Employee Assistance Programme

Full study support for professional qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Responsibilities

• Drive profitable growth by targeting, winning, and retaining business.
• Act as the key point contact for account management and broker development.
• Deliver a high-quality sales and renewal process.
• Develop tailored broker strategies to maximize cross-selling potential.
• Collaborate with underwriting and support teams for effective service.

Skills

Market, Industry and Company knowledge

A proven track record of delivering exceptional customer service

Appropriate IT skills

Strong verbal communication skills

Experience of acting as a coach within a commercial environment

Experience of effective stakeholder management within a commercial environment

Education

Qualified Dip CII or commitment to achieve

Job description

Working hours:35 hours per week, Monday to Friday

Duration:Permanent

Location:Gloucester

Job ref:203515

About the role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for an Account Manager to join our distribution team based in our Gloucester office.

Joining our rapidly expanding and innovative Group presents a fantastic opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation.

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

What you'll be doing

• Drive profitable growth by targeting, winning, and retaining business through strategic prospecting and CRM pipeline management.
• Act as the key point contact for account management and broker development via phone and Microsoft Teams.
• Deliver a high-quality sales and renewal process, meeting retention and new business targets while maintaining underwriting standards.
• Develop tailored broker strategies, identifying key decision-makers and segmenting opportunities to maximize cross-selling potential.
• Collaborate with underwriting and support teams to ensure effective risk selection and exceptional broker service

What you'll need to have

• Market, Industry and Company knowledge
• A proven track record of delivering exceptional customer service
• Appropriate IT skills
• Strong verbal communication skills
• Experience of acting as a coach within a commercial environment
• Experience of effective stakeholder management within a commercial environment

What makes you stand out

• Account Management/ Sales experience within the Insurance sector
• Qualified Dip CII or commitment to achieve within an agreed timescale

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension – up to 12% employer contribution
• Generous annual bonus scheme between 6% and 24%
• 25days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

Hear from the hiring manager

“We’re looking for a confident and driven individual to join a fast-paced team of Account Managers to drive growth. You’ll build trusted broker relationships with your dedicated panel of brokers through strategic prospecting and planning. This is a brilliant role for someone who is eager to start a career in Account Management/ Business Development”

About us

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

*Directory of Social Change’s UK Guides to Company Giving 2017-26