Account Manager

Maxwell Bond; Birmingham; Remote; GBP 50,000 - 65,000; Full time

Job summary

A tech-enabled professional services company is seeking an Account Manager to drive growth and retention across enterprise clients. You will manage a portfolio of high-value accounts, build relationships with senior stakeholders, and identify growth opportunities. The role offers full remote flexibility with some travel across the UK and Europe. Successful candidates will have substantial experience in account management and a proven history of growing enterprise accounts.

Benefits

Remote work flexibility

Travel opportunities across UK & Europe

Clear progression and earning potential

Qualifications

• 3–6 years’ experience in account management, customer success, or consultative B2B sales.
• Proven success in growing enterprise accounts and managing multi-stakeholder relationships.
• Experience selling programmes of value (services + tech) rather than single-point software.

Responsibilities

• Manage and grow a defined portfolio of enterprise clients across the UK and Europe.
• Build strong, long-term relationships with C-suite and senior decision-makers.
• Identify upsell and cross-sell opportunities across data education, consultancy, and technology programmes.
• Conduct strategic account reviews and align new offerings to business outcomes.
• Collaborate closely with internal delivery teams to ensure client success and programme adoption.
• Negotiate renewals and expansions to increase overall account value.

Skills

Account management

Customer success

B2B sales

Relationship-building

Communication skills

Job description

Account Manager / Customer Account Executive – Tech-Enabled Services

Location: Fully Remote (UK & Europe travel required)
Salary: £50,000 – £65,000 base + £20,000–£30,000 OTE
Industry: Professional Education / Data & Digital Transformation

About the Company

We’re working with a rapidly growing, tech-enabled professional services company that delivers large-scale learning and transformation programmes for global enterprises. The organisation combines consultancy, education, and technology to help clients build data-driven cultures and decision-making capabilities.

Over the past three years, the business has scaled from a startup to a fast growing business, partnering with industry leaders across financial services, automotive, and enterprise sectors.

The Opportunity

This is a consultative account management role focused on driving growth and retention across an existing portfolio of enterprise clients. You’ll act as a trusted partner to senior stakeholders, identifying opportunities to expand their investment in learning and transformation services.

Portfolio size: 10–15 enterprise accounts
Book of business: £1M–£2M ARR

Key Responsibilities

• Manage and grow a defined portfolio of enterprise clients across the UK and Europe.

• Build strong, long-term relationships with C-suite and senior decision-makers.

• Identify upsell and cross-sell opportunities across data education, consultancy, and technology programmes.

• Conduct strategic account reviews and align new offerings to business outcomes.

• Collaborate closely with internal delivery teams to ensure client success and programme adoption.

• Negotiate renewals and expansions to increase overall account value.

Ideal Candidate Profile

• 3–6 years’ experience in account management, customer success, or consultative B2B sales.

• Proven success in growing enterprise accounts and managing multi-stakeholder relationships.

• Experience selling programmes of value (services + tech) rather than single-point software.

• Comfortable engaging with senior technical and commercial leaders (CIO, CTO, Chief Data Officer, Chief AI Officer).

• Exceptional communication, storytelling, and relationship-building skills.

• Commercially astute, target-driven, and passionate about long-term client partnerships.

Why Join?

• Opportunity to manage high-value, strategic client relationships.

• Fast-growing, forward-thinking business shaping the data and education space.

• Work with major global brands on transformative enterprise programmes.

• Fully remote with travel opportunities across UK & Europe.

• Clear progression and earning potential in a business that rewards performance.