Account Manager

CloudScope; Attleborough; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading digital solutions provider in Norfolk is seeking a passionate Account Manager to manage client portfolios and deliver exceptional service. The role involves building strong relationships, leading client meetings, and collaborating with Project Managers to meet client goals. The ideal candidate has a track record in Account Management, excellent interpersonal skills, and a strong focus on client satisfaction. This position offers a competitive salary and opportunities for professional growth.

Benefits

Competitive salary with regular reviews

Opportunities for career development

Supportive working environment

Qualifications

• Proven track record in Account Management.
• Dynamic, enthusiastic, and results-driven.
• Reliable, consistent, and proactive.

Responsibilities

• Manage a bank of clients, acting as the main point of contact.
• Lead client review meetings and discuss growth opportunities.
• Collaborate with Project Managers to align work with client objectives.

Skills

Client success focus

Account Management experience

Interpersonal skills

Technology account management

Decision-making

Negotiation

Creative problem-solving

Job description

Account Manager - Technology & Digital Solutions

Location: Norfolk

Salary: £30,000 - £45,000 per annum

We’re representing a leading digital solutions provider in Norfolk. Known for delivering innovative technology solutions and exceptional client service, the business values its team, prioritises fair rewards, and supports professional growth and development.

About the Role

We’re looking for a passionate and proactive Account Manager to join the team. In this role, you’ll manage a portfolio of clients, lead review meetings, build relationships with key contacts, and support new client onboarding. You’ll work closely with Project Managers to ensure planned work aligns with client goals, helping deliver exceptional service and maintain strong client satisfaction.

What You’ll Bring

• A passion for client success and delivering excellent service
• Proven track record in Account Management
• Excellent interpersonal and relationship-building skills
• Experience in a technology-focused account management role
• Strong decision-making and negotiation abilities
• Dynamic, enthusiastic, and results-driven
• Reliable, consistent, and proactive
• Creative problem-solving skills

Key Responsibilities

• Manage a bank of clients, acting as the main point of contact
• Lead client review meetings and discuss growth opportunities
• Build and maintain relationships with VIPs and key stakeholders
• Support new client onboarding to ensure a seamless experience
• Develop an in-depth understanding of clients’ businesses, brands, and industries
• Collaborate with Project Managers to align work with client objectives
• Monitor and drive KPIs such as client retention and satisfaction

What We Offer

• Competitive salary of £30,000 - £45,000 per annum with regular reviews
• Opportunities for career development and progression
• Supportive and collaborative working environment

Ready to take the next step in your career? If you’re looking for a role that offers job security, the chance to grow professionally, and the opportunity to make a real impact for clients, we’d love to hear from you. Apply today to explore how you can thrive with a company that values your contribution