Account Manager

Agilico; Aberdeen City; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading office solutions company in Aberdeen is looking for an experienced Account Manager to build and maintain client relationships. You will provide expert advice on managed print and related solutions while managing a diverse client portfolio. Ideal candidates will have proven experience in a similar role and exceptional communication skills. This position offers comprehensive benefits including holidays, hybrid working arrangements, and professional development opportunities.

Benefits

23 days holiday rising to 28

CSR volunteer day

Referral bonuses

Healthcare Cash-plan

Life Assurance

Voucher and discount hub

Cycle to work scheme

Comprehensive EAP scheme

Qualifications

• Proven experience in a similar role within managed print or solution-based products.
• Excellent communication and MS Office skills are required.
• Time management and team player mentality essential.

Responsibilities

• Maintain and grow an existing client base while seeking new opportunities.
• Target potential major customers and ensure performance targets are met.
• Keep CRM updated with business-related information.

Skills

Experience in managed print

Excellent MS Office skills

Excellent communication skills

Time Management

Presentation Skills

Team Player

Driving License

Fluent English

Attention to detail

Tools

Microsoft Dynamics CRM

Office Suite

Job description

Account Manager

Location: Aberdeen

Salary: Competitive + Car

Who Are We

Reporting to the local Sales Manager, you will be responsible for providing expert advice on the best solutions for our clients. You will be knowledgeable and have proven experience of advising clients on office solutions. In addition, you will have a proactive nature, have exceptional communication skills and the ability to build excellent relationships with customers.

Additions to our existing Managed Print product portfolio include Document Management, Scanning Solutions, Outbound & Inbound Mail and Software-driven telecoms products. These new product offerings complement our highly successful Solution-led MPS proposition and will provide further revenue opportunities for the ideal candidate.

Key Responsibilities

• Maintain, develop, and grow an existing client base by identifying requirements, whilst actively seeking other opportunities into our cross-sell propositions> Increase volume and profitability across the board.
• Actively target the largest potential customers within your territory (Major Market/Corporate/Public Sector), bringing to the table all relevant tender information.
• Identify potential new SME clients and business opportunities
• Ensure that the CRM is updated regularly with information relating to new and/or existing business
• Meet performance targets set (KPI) by ensuring your client portfolio generates satisfactory returns
• Be actively aware of all market and competitor activity
• Engage with client base regularly, assessing their business needs
• Keep up to date with new equipment and software ensuring a good understanding of the product suite

Skills & Experience

• Proven experience in a similar role within the managed print space or providing solution-based products from a similar industry would be advantageous
• Excellent MS Office (Word, Excel, PowerPoint) skills
• Excellent communication skills
• Time Management skills
• Presentation Skills
• Team Player
• Experience using Microsoft Dynamics CRM an advantage, but not essential
• Driving License
• Excellent levels of spoken and written English
• The ability to communicate and interpret issues
• Excellent attention to detail

Benefits

• 23 days holiday rising to 28, plus bank holidays
• CSR volunteer day per holiday year
• Referral bonuses
• Healthcare Cash-plan
• Life Assurance
• Voucher and discount hub
• Cycle to work scheme
• Comprehensive EAP scheme
• Hybrid working arrangements