Account Management Support Administrator

Reflect Recruitment Group; Greater Lincolnshire; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruiting agency in Greater Lincolnshire seeks an Account Management Support Administrator to enhance client relations and support the sales team. The role requires B2B sales experience, exceptional customer service skills, and the ability to manage major accounts effectively. Benefits include a competitive salary starting from £28,000, casual dress, and employee discounts. A perfect fit for organized individuals who thrive under pressure.

Benefits

Casual dress

Company events

Company pension

Employee discount

Free On-site parking

Life insurance

Qualifications

• Ability to manage major accounts and negotiate effectively.
• Superb accuracy in data entry.
• Experience in working to deadlines.

Responsibilities

• Support the BDM and Sales Manager to drive the business.
• Manage customer communications through phone and email.
• Log enquiries and complaints in the CRM.

Skills

B2B sales experience

Customer service

Data entry

IT skills including Microsoft packages

Experience with NetSuite or Zoho

Job description

Are you able to help an expanding company grow still further?

Can you provide support to the BDM to help drive a fabulous sales team to greater success?

Do you have the desire to provide support to not only Accounts Management but an entire team?

As the Account Management Support Administrator you will be providing the highest level of service to some large nationwide clients as well as private individuals who value the superior quality of products on offer.

This position is available on a full-time permanent basis, and in return, our client is offering a competitive basic salary from 28,000 (DOE). Plus additional benefits as listed below.

The successful candidate will have:

• B2B sales experience.
• Years of experience providing top quality customer service.
• The ability to manage major accounts and negotiate to get the most out of every opportunity.
• Superb Data Entry skills. Accuracy is vital.

Responsibilities will involve, but are not restricted to:

• Work alongside the BDM and Sales Manager to provide support and reports to help drive the business forwards and upwards.
• Nurturing and caring for Key Accounts.
• Take control of customer phone calls and emails and follow up.
• Provide administrative support to all office functions.
• Use the CRM to log enquiries, complaints and to identify and chase leads.
• Use the CRM to help produce key information for internal study.
• Create accurate quotations.
• Contact external suppliers and placing orders with them.
• Process orders and take payments.

Key Requirements & Essential Skills:

• IT skills, including Microsoft packages.
• Well organised and able to multitask.
• The ability to work to deadlines.
• Resilience and the ability to remain calm under pressure.
• Excellent communication and customer service skills.
• Enthusiastic team player with a can-do attitude.
• Experience with NetSuite and/or Zoho would be an advantage.

In addition to your salary your benefits will include:

• Casual dress
• Company events
• Company pension
• Employee discount
• Free On-site parking
• Life insurance

For more information, please contact Jon quoting J10391.

Reflect Recruitment Group is operating as Employment Agency under the Employment Agencies Act 1973.