Account Lead, Connecting Businesses, Schools And Students

Leicestershire Education Business Company (LEBC); Leicester Forest East; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading education support organization in Leicester Forest East is seeking a dedicated individual to act as the main contact for schools and colleges. This role requires a minimum of 5 GCSEs, excellent communication skills, and the ability to build strong relationships. Key responsibilities include processing applications, liaising with employers, and promoting social mobility. The position offers a competitive salary and flexible working options.

Benefits

10% company pension

TOIL system

Free parking

Qualifications

• Strong interpersonal skills and team-focused approach.
• Ability to prioritize workload and meet deadlines.
• Basic understanding of safeguarding and health & safety.

Responsibilities

• Act as the main contact and account lead for schools and colleges.
• Build and maintain relationships with school staff and employers.
• Process student applications and match to suitable placements.

Skills

Verbal and written communication

Interpersonal skills

Problem solving

Confident telephone manner

Empathy for young people

Education

Minimum of 5 GCSEs A-C or equivalent including English

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

What You’ll Do

• Act as the main contact and account lead for your allocated schools and colleges
• Build and maintain positive relationships with school staff and employers
• Contact existing and new employers to secure high‑quality work experience opportunities
• Process student applications and match young people to suitable placements based on their interests
• Support schools on‑site with assemblies, queries, and placement preparation
• Communicate effectively with employers and school contacts via phone, email, and in person
• Help promote social mobility and challenge stereotypes through inclusive placement opportunities
• Maintain accurate records in our CRM database
• Collect evaluation data, insights, and impact stories
• Represent Work Experience at events including assemblies, careers fairs, parent evenings, and business networking sessions
• Follow safeguarding, confidentiality, and data‑protection procedures
• Manage incident/accident reporting in line with LEBC processes

Key Details

Salary: £24,000, rising to £25,500 after 6‑month probation, and £26,000 after 12 months
Hours: Full‑time (37.5 hrs), part‑time requests considered
Location: Office‑based in central Leicester (free parking) with 4 WFH days per month
Flexible working: Hours between 8am‑5pm
Benefits: TOIL system, 10% company pension

Our Values

• Adding value for all
• Respect and value
• Continual innovation
• Evidence‑based practice
• Doing business efficiently

Our Culture

• Innovating and adapting
• Supporting one another
• Nurturing talent and celebrating achievement
• Growing through change
• Listening to our customers
• Taking pride in our work

Person Specification

Essential

Minimum of 5 GCSEs A‑C (or equivalent), including English
Excellent verbal and written communication skills
Confident telephone manner
Ability to prioritise workload and meet deadlines Strong interpersonal skills and team‑focused approach
Problem‑solving ability and adaptability
Empathy for young people and understanding of the challenges they may face Basic understanding of safeguarding, health & safety, and welfare
Competent with Microsoft Office (Word, Excel, Outlook)

Desirable

Customer Service or Administration qualification
Experience using CRM systems
Experience in customer‑focused or target‑driven environments Sales/marketing experience
Understanding of the local labour market Full driving licence

Additional Information

Driving licence and own transport: highly desirable
LEBC is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Background checks and an Enhanced DBS will be required for this role.

How to Apply

If you are interested in this role and would like to learn more, we would love to hear from you. Please attach an up‑to‑date copy of your CV to the link provided and we will be in direct contact.