Account Handler - Insurance

Select Appointments; Potters Bar; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A respected insurance brokerage in Potters Bar is seeking an experienced Account Handler to manage a diverse portfolio of clients. The ideal candidate will leverage their technical insurance knowledge to deliver exceptional service while handling renewals and new business. This position offers competitive salary, progression opportunities, and a supportive team culture. Join a company committed to professionalism and integrity where you can grow your career.

Benefits

Competitive salary

Funded CII qualifications

Pension scheme

Hybrid working options

Professional development support

Qualifications

• Experience as an Account Handler in an insurance environment is preferred.
• Ability to manage both commercial and personal lines.
• Proactive attitude with strong attention to detail.

Responsibilities

• Manage a portfolio of clients, ensuring all requests are handled professionally.
• Build strong relationships with clients and insurers.
• Support clients with renewals and new business quotations.

Skills

Client relationship management

Attention to detail

Communication skills

Technical insurance knowledge

Tools

Acturis

Job description

Overview

Are you an experienced Account Handler who thrives on delivering exceptional service and building trusted client relationships? Do you enjoy balancing commercial and personal lines work, using your technical insurance knowledge to support a diverse range of clients? This opportunity is for a talented Account Handler to join a team in Potters Bar, where you’ll play a key role in managing valued clients and ensuring every interaction exceeds expectations.

Responsibilities

• Manage a portfolio of Commercial and Personal Lines clients, handling renewals, new business quotations, and mid-term adjustments with precision and professionalism.
• Work with SMEs, property owners, and high-net-worth clients, ensuring each policy is handled with care and compliance.
• Build strong relationships with clients and insurers, identify opportunities to cross-sell and up-sell, and ensure smooth financial control and documentation using Acturis.
• Demonstrate attention to detail, strong communication skills, and a proactive attitude as core contributors to success in the role.

Benefits

• Competitive salary with clear progression opportunities
• Funded CII qualifications and professional development support
• Pension scheme and hybrid working options for better work-life balance
• Supportive, collaborative team culture

My client is a respected and well-established insurance brokerage known for its personable approach, technical excellence, and commitment to doing the right thing for clients. Joining as an Account Handler means becoming part of a close-knit team that values professionalism, integrity, and teamwork. You’ll be supported by an experienced Managing Director who encourages growth and champions your success.

If you’re ready to take the next step in your career as an Account Handler with a company that values both its people and its clients, apply today and discover how rewarding your next move could be.