Account Handler – Construction & Real Estate

Lawes Insurance Recruitment; Leicester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance broker in Leicester is seeking an experienced Account Handler to join their Construction & Real Estate team. This role involves managing a portfolio, providing expert advice, and ensuring high customer satisfaction. Ideal candidates will have 3-4 years of commercial insurance experience and excellent interpersonal skills. The company values autonomy and rewards outstanding results.

Qualifications

• 3-4 years experience in handling commercial insurance products.
• Excellent knowledge of the UK general insurance market.
• Ability to build strong client relationships.

Responsibilities

• Manage and service a portfolio of Construction & Real Estate clients.
• Negotiate and secure best coverage options for clients.
• Provide expert advice on commercial insurance products.

Skills

Commercial insurance knowledge

Interpersonal skills

Organizational skills

Team player

Education

Cert CII or DIP CII qualification

Tools

Acturis

Job description

PURPOSE OF ROLE

Lawes Consulting Group are partnering with a well-established and very well-respected Leicester based Insurance Broker who is seeking an Account Handler to sit in the specialist Construction & Real Estate team. This is a business that has built a strong market reputation over a number of years and is renowned for offering a consistently high level of service to its impressive portfolio of corporate UK based and international clients.

Due to consistent growth, an opportunity has become available for an experienced, technically adept Broker who is comfortable handling mid-corporate cases and is able to provide an excellent level of advice and support to their clients. Whilst previous experience of operating in the Construction & Real Estate sector would be advantageous, it isn’t a prerequisite.

This is business that prides itself on creating a ‘grown up’ environment where it’s people can prosper and be rewarded for achieving outstanding results. There is a real focus on rewarding client servicing and allowing brokers to work with autonomy rather than be subject to micro management and an over emphasis on reporting and red-tape.

RESPONSIBILITIES

• Manage and service a portfolio of Construction & Real Estate clients, ensuring high levels of customer satisfaction
• Collaborate with underwriters, insurers, and brokers to negotiate and secure the best coverage options for clients
• Provide expert advice on a range of commercial insurance products, policy terms, and risk management solutions
• Prepare and process renewals, endorsements, and adjustments accurately and efficiently
• Ensure compliance with industry regulations and company policies
• Handle client queries, resolve issues promptly, and provide professional support
• Assist in the development of new business opportunities through referrals and cross-selling additional products

DAY-TO-DAY

• Gathering necessary information for policy renewals and adjustments
• Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
• Maintain accurate client records and documentation within internal systems
• Support business development activities through proactive client engagement and relationship management

EXPERIENCE

• Ideally possess 3 or 4 years experience in handling a wide variety of commercial insurance products
• An excellent knowledge of the UK general Insurance market
• Ideally hold industry recognised qualifications
• Excellent interpersonal and communication skills with the ability to build strong client relationships
• Previous Acturis experience would be beneficial

SKILLS

• Cert CII or DIP CII qualified would be advantageous
• Strong organisational skills
• Great communicator and team player

If you have the relevant experience or know someone that does please contact me now on 07441 922 905 or email us at [e-mail]