Account Handler / Broker

WeRecruit Auto Ltd; Norwich; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance brokerage in Norwich is seeking an experienced Account Handler/Broker to join their team. The role involves managing client accounts, negotiating with insurers, and providing exceptional service. Ideal candidates have at least 5 years of experience in commercial lines. This position offers a competitive salary of £30k–£40k, depending on experience, and works on a Monday to Friday schedule.

Qualifications

• Minimum of 5 years experience as an Account Handler/Broker in commercial lines.
• Effective computer skills, particularly with Microsoft Office.
• Ability to manage competing priorities effectively.

Responsibilities

• Work closely with Client Executives to understand client needs.
• Manage all renewal, new, and mid-term policy work.
• Negotiate with insurers for cost-effective solutions.

Skills

Negotiation

Customer Relationship Management

Adaptability

Microsoft Office

Education

GCSE Maths and English (C or equivalent)

Certificate in Insurance (Cert CII)

Job description

Overview

Role: Account Handler / Broker

Location: Norwich, Norfolk

Hours: Monday - Friday 9am-5pm

Pay: 30k- 40k Depending on experience

Our client is looking for an experienced Account Handler / Broker to join their professional commercial insurance brokerage and underwriting agency based in the heart of Norwich.

The Role

• Working closely with Client Executives to understand client needs, including supporting meetings as required;
• Managing all renewal, new and mid-term policy work as required;
• Negotiating with insurers to obtain appropriate and cost effective solutions for clients;
• Keeping electronic files up to date and in order, and all work diarised/tasked accordingly

Qualifications / Requirements

• A minimum of 5 years experience of working as an Account Handler/Broker, specifically in commercial lines and across a range of products
• At least a C or equivalent in GCSE Maths and English
• At least Cert CII qualification
• Effective computer skills, particularly with Microsoft Office
• Confidently evaluate options and propose practical solutions
• Adapt quickly to changing business, technology, and economic factors
• Anticipate customer needs and take proactive action
• Lead by example, adding value to customer outcomes
• Manage competing priorities effectively
• Communicate ideas clearly to influence outcomes
• Share knowledge proactively across teams
• Build strong, trust-based relationships internally and externally

If you are an Account Handler / Broker looking to work for a forward thinking insurance brokerage, committed to offering clients the best possible service in Norwich, we encourage you to apply now:

Apply via the link below, or; Call the office on (phone number removed) between 9am-5pm Monday-Friday