Account Handler

The Ardonagh Group; Greater Lincolnshire; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading insurance broker in Lincoln is seeking an experienced Insurance Account Handler to provide exceptional support to clients. The role involves building strong relationships and helping clients with their insurance needs. Candidates must have experience in the insurance industry and strong communication skills. This position offers a competitive salary, a generous bonus structure, and flexible working options.

Benefits

Competitive salary

Generous bonus structure

Flexible working options

Qualifications

• Experience in the insurance industry is required.
• Curiosity and willingness to learn.
• Must have confidence in both phone and face-to-face communication.

Responsibilities

• Building strong relationships with clients.
• Supporting clients with their insurance needs.

Skills

Insurance industry experience

Positive and proactive attitude

Confidence in communication

Collaborative spirit

Integrity and honesty

Education

Qualifications like CII or ACII

Job description

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Lincoln. You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.

• Insurance industry experience is a must.
• A positive, proactive attitude and a drive to deliver the best client experience.
• Curiosity and a willingness to learn—we'll support you with qualifications like CII or ACII.
• Confidence in communication, both over the phone and face‑to‑face.
• A collaborative spirit and the resilience to adapt in a fast‑paced environment.
• Integrity and honesty—essential in our regulated industry and valued in our culture.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.

What You'll Be Doing

Your role will involve building strong relationships with your portfolio of clients and supporting them with their insurance needs.

As an Insurance Account Handler, you'll enjoy a Monday – Friday schedule (yes, weekends off!), a competitive salary based on your experience, and a generous bonus structure. Plus, you'll benefit from our flexible and hybrid working options—because we know the 9‑5 doesn’t suit everyone.