Account Executive, Small Business (French Speaking)

Intercom; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Salesforce’s Fin AI team is hiring Account Executives to drive new business, selling AI agents to companies rethinking their customer experience. You will lead strategic, technically-informed conversations and close six-figure deals across multiple segments.

Join a world-class sales organization with MEDDPICC training and collaboration with Sales Leaders, Engineers, and Marketing to accelerate growth and customer impact.

Qualifications

• Fluency in French for sales conversations with cross-border customers.
• Track record of meeting/exceeding quota in closing SaaS or DBaaS deals.
• Experience in outbound prospecting and building a pipe of opportunities.
• Strong sales acumen with interest in business contexts you serve.
• Experience selling complex products or deployments.
• Interest or fluency in AI tooling and implications for customers.
• Ability to operate in a fast-moving org with inbound/outbound roles.
• Growth mindset and ambitious approach to sales

Responsibilities

• Evangelize AI transformation and drive adoption of Fin across your territory.
• Maintain market-leading knowledge of AI as the category evolves.
• Manage full sales cycle from prospecting to close with a consultative approach.
• Close six-figure new business deals across segments.
• Articulate Fin's value using Command of the Message/MEDDPICC and get training.
• Collaborate with Sales Leaders, Sales Engineers and solutions team to win flagship logos.
• Represent customer voice to R&D, Product, and Marketing

Skills

Business fluency in French

Job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

We are hiring Account Executives and Senior Account Executives across all segments (Scale, Small Business, Mid Market, and Enterprise). Due to demand, we are centralising those interested into a single job posting. As an Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting. This is a seat at the centre of the biggest shift selling has seen in decades. You'll be selling AI agents to companies rethinking how their entire customer experience works, which means the conversations are strategic, technical and genuinely interesting.

What will I be doing?

• Evangelize AI transformation by spearheading the growth and adoption of Fin across your given territory
• With access to the best internal AI tooling and enablement the market, maintain category leading and differentiating knowledge of AI as the category evolves
• Manage the full sales cycle, from prospecting to close, through a highly consultative sales approach
• Regardless of your segment, manage a varying volume complex 6 figure new business deals (at Fin, large and xl deals exist in every segment)
• Articulate Fin's value and differentiation using the Command of the Message framework / MEDDPICC. If this is new to you, you will be trained on this leading sales methodology
• Learn from sales leaders how to drive true control of your business; from QBR, territory planning and weekly / monthly forecasting.
• Partner with Sales Leaders, Sales Engineers and the wider solutions team to win flagship logos in the market
• Represent the voice of the customer to cross‑functional partners, including R&D, Product, and Marketing

What skills do I need?

• Business fluency in French
• Experience meeting and exceeding quota in a closing role, with a track record of selling SaaS or DBaaS
• Experience, passion and success in outbound prospecting
• Strong sales acumen and a general interest in the businesses you work with
• Experience selling products with technical complexity or thorough implementation (bonus to have)
• AI fluent and/or deep interest in AI tooling
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Exhibits a growth mindset, intellectual curiosity, and ambition

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best.

Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.

Certain roles may be eligible for incentive compensation, equity, and benefits.

At Fin, we want to give people what they need to do the best work of their careers.

Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future.

Offerings vary by location in line with local practices and requirements.

Learn more about working at Fin and the benefits we offer at fin.ai/careers.

Pursuant to the San Francisco Fair…