Account Executive, Retail

Microsoft; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in the United Kingdom is seeking a Majors Growth Account Executive to foster relationships with CxO-level stakeholders and drive business outcomes through integrated cloud solutions. The ideal candidate will have a strong background in selling cloud services and the ability to influence key decisions at higher levels. This role involves collaborating with cross-functional teams to achieve revenue targets and maintain a high level of operational excellence.

Qualifications

• Experience in selling Cloud services, with a proven track record.
• Demonstrated ability to develop new business opportunities.
• Ability to engage with mid-to-senior level executives and influence decisions.

Responsibilities

• Build and develop relationships with CxO-level stakeholders.
• Identify and develop new business opportunities.
• Collaborate with teams to deliver end-to-end customer value.

Skills

Experience in selling Cloud services

Ability to prospect and develop new business

Strong communication and storytelling skills

Technical acumen for solution conversations

Experience engaging with mid-to-senior level executives

Job description

As a Majors Growth AE, you will be responsible for building and developing trusted relationships with CxO-level stakeholders, driving close engagement with cross-functional teams, and delivering impactful business outcomes through Microsoft's integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale-driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs). Business Relationship Owner

Sales Hunter & Challenger

• Identify and develop new business opportunities within underpenetrated or inactive accounts.
• Apply challenger selling techniques to reframe customer thinking and drive urgency.
• Leverage digital signals and insights to initiate and close high-impact engagements.

Team Orchestrator

• Collaborate with DSE, TSPs, and Partner ecosystems to deliver end-to-end customer value.
• Simplify orchestration by aligning with a consistent DSE model across solution areas.
• Drive clarity and accountability across virtual teams.

Operational Excellence

• Deliver consistent achievement of revenue and consumption targets.
• Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
• Maintain accurate forecasting and pipeline hygiene.

Learning Agility & Role Excellence

• Embrace continuous learning through structured skilling plans.
• Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.

Experience and Qualifications

• Experience in selling Cloud services, with a proven track record of success.
• Demonstrated ability to prospect, develop new business, and manage territory-level opportunities.
• Experience engaging with mid-to-senior level executives and influencing strategic decisions.
• Ability to work effectively with remote teams and partners.
• Technical acumen to engage in solution conversations and drive value-based outcomes.
• Direct experience of working within the Retail Industry or providing services to Retailers (ideal but not essential).

Preferred Attributes

• Passion for technology-led business transformation.
• Strong communication and storytelling skills.
• Strategic thinker with a growth mindset and resilience in the face of ambiguity.
• Inclusive leadership style that fosters collaboration and diversity.
• Experience working in a global, matrixed environment.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.