Account Executive (Permanent)

Evergreen Life; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading health technology company in the United Kingdom is seeking an Account Executive to manage and develop client relationships. The ideal candidate will demonstrate strong communication skills, manage onboarding processes, and possess a passion for delivering exceptional customer experiences. This role involves collaborating across the organization and utilizing digital solutions to enhance client satisfaction. A standard benefits package is offered.

Benefits

Health and wellness benefits

Standard benefits package

Qualifications

• Proven track record in relationship building with clients.
• Ability to manage time effectively in a fast-paced environment.
• Experience in digital health technology is advantageous.

Responsibilities

• Develop and maintain strong relationships with clients.
• Support onboarding and implementation of solutions.
• Prepare and deliver regular performance reports to clients.

Skills

Relationship building

Time management

Communication skills

Customer service

Data interpretation

Tools

Salesforce

Job description

The Account Executive is responsible for developing and maintaining strong relationships with clients, ensuring their satisfaction, retention, and growth. This role requires a proactive, customer-focused individual who can understand client needs, demonstrate the value of our digital health technology solutions, and contribute to the company's success through collaboration and continuous improvement.

Requirements

• Act as the primary point of contact for a portfolio of clients, fostering strong, long‑term relationships.
• Retain existing clients while identifying and pursuing opportunities for upselling.
• Support the successful onboarding and implementation of solutions for new customers, ensuring smooth adoption and early success.
• Become an expert in the company's products and services, delivering compelling demonstrations and articulating their value.
• Translate and interpret client data into actionable insights for both the client and internal teams.
• Collaborate across the organisation, sharing feedback and contributing to product development and service improvements.
• Prepare and deliver regular account reviews and performance reports to clients.
• Travel to clients across the UK as required to support relationship management, implementation and events.

• Work effectively in a dynamic, fast‑paced environment, adapting to changing priorities while maintaining high service standards.

  Excellent interpersonal, verbal, and written communication skills.

• Strong ability to build relationships with clients.
• Highly organised with a proven track record in time management.
• Digital health technology experience is advantageous, but not essential; ability to articulate the importance of technology solutions is key.
• Skilled at demonstrating products and services in both face‑to‑face and virtual settings.
• Ability to interpret and communicate client data clearly.
• Confident working as part of a collaborative team and contributing to decision‑making discussions.
• Comfortable working virtually when required.
• Experience with CRMs (Salesforce) is preferred but not essential.

• Passion for relationship building and delivering exceptional customer experiences.

  We're Evergreen Life and we're on a mission to increase everybody's healthy and happy years. We're looking for blue‑sky thinkers, passionate personalities, and diligent doers to help us make good change happen. We develop software applications and solutions to support this and make great use of cutting‑edge technology.

• Health and wellness are woven into our cultural fabric. It's what we do and who we are. But we don't just talk the talk, we believe in prioritising the wellbeing of everyone that works for us. As a fast‑paced, dynamic company, we're constantly evolving to stay ahead. This means that responsibilities within this role may adapt over time to meet the changing needs of the business and drive our success.

  Evergreen Life standard benefits package