Account Executive, Marketplace

TAPESTRY; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global house of brands is seeking an experienced Account Executive to develop and maintain the European Marketplace channel. The ideal candidate will have over 3 years of online trading experience, strong analytical skills, and the ability to drive sales performance. This role offers a hybrid working model and competitive benefits including holiday, healthcare, and staff discounts.

Benefits

Hybrid working (3 days in office, 2 days remote)

Flexible Fridays

Paid Volunteering Day

Learning & Development opportunities

Qualifications

• 3 years+ online trading experience (wholesale/direct retail).
• Strong analytical capabilities and financial acumen.
• Creative and strategic mindset.

Responsibilities

• Build collaborative relationships with Marketplace partners.
• Drive sales performance against targets.
• Support new product launches across channels.
• Produce trade reports and provide actionable insights.

Skills

Online trading experience

Marketplace/Ecommerce business models

Proficiency in Excel

Multi-category experience

Knowledge of luxury fashion market

Analytical capabilities

Creative and strategic mindset

Effective communication with stakeholders

Financial acumen

Job description

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.

At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands - Coach & Kate Spade New York - was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We're always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Primary Purpose

The Account Executive will support with developing and maintaining the European Marketplace channel for Coach and Kate Spade New York through the strategic and operational execution of product launches, driving in-season performance against sales and margin targets, and playing a key role in building and nurturing partner relationships.

Responsibilities

• Build strong, collaborative relationships with Marketplace partners across all channels and brands, ensuring consistent trade engagement and key KPI's are met and exceeded
• Drive performance against sales and margin targets, while proactively identifying in-season growth opportunities
• Support the timely execution of new product launches across multiple Marketplace channels, ensuring accuracy and operational excellence
• Produce weekly trade reports and deliver actionable insights to guide trading decisions and drive growth
• Collaborate with the Marketplace team to identify regional product opportunities and emerging market trends, consolidating insights to inform seasonal and core assortment strategies
• Develop a strong understanding of products, consumer behaviour, and competitive landscapes within local markets, and share insights with key internal stakeholders to inform strategies
• Collaborate with the Marketplace Manager and local Inventory Management team to identify and communicate business risks and opportunities related to product investment and inventory strategy
• Partner with the Inventory Management team to ensure stock levels are optimised in alignment with upcoming promotional campaigns, marketing initiatives, and key trading periods
• Work with Wholesale and Marketing teams to ensure category and gender specific platform content is optimised within global brand guidelines, while supporting a marketing strategy aligned with investment priorities
• Support efforts to maximise product visibility across sites, including building catalogue tree edit visual guides for partners
• Support the weekly and monthly execution of onsite content, including homepage updates, category and navigation banners, and other key visual elements
• Share monthly updates on new product arrivals and onsite launches to ensure alignment across teams and platforms
• Assist in developing communication tools to highlight business assortment strategies and provide monthly and quarterly hindsight
• Provide support to the Customer Service team by addressing retailer and customer queries as needed
• Foster strong relationships and build trust with regional teams across Wholesale Sales, Buying, Finance, BIMA, Ecommerce, and Marketing

Qualifications

• 3 years+ online trading experience (wholesale/direct retail)
• Experience working within Marketplace/Ecommerce business models
• Proficiency in Excel, using functions such as VLOOKUP, PivotTables, and SUMIFS
• Multi-category experience across Full Price, Outlet & Liquidation models
• Well-versed in the luxury fashion or accessories goods market
• Proven experience in supporting business activities across European markets
• Highly numerate with strong analytical capabilities and financial acumen; demonstrates a clear understanding of the key financial drivers that influence business performance
• Creative and strategic mindset, robust business acumen and commercial awareness
• Proven ability to build effective global partnerships and communicate successfully with diverse stakeholders across all levels
• Able to deliver key messages to senior stakeholders with clarity, confidence, and influence

What Tapestry can offer you

• Hybrid working (3 days working from the office, 2 days remote)
• Option to finish early on a Friday (Flex Fridays)
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects
• Learning & Development opportunities
• Internal mobility & career progression
• Regular Social Events - Seasonal & Cultural
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council

Other benefits

• 25 days holiday in addition to bank holidays
• Annual Incentive Plan (company performance bonus)
• Multi brand discount up to 50% off Coach & Kate Spade New York
• Private Healthcare with health assessment (Bupa)
• Bupa rewards - Financial wellbeing support and wellness discounts
• Free 24/7 support for family building, fertility and menopause with Maven
• Private Dental Cover
• Eyecare vouchers
• Employee Assistance Program
• Employer Pension Contribution
• Gym discount
• Interest free season ticket loan
• Cycle to work scheme

Our Competencies for All Employees

• Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.