Account Executive / Manager

M TWO Search Ltd; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading print specialist in London seeks a customer-focused account executive or manager. You will manage accounts, prepare quotes, and oversee production, ensuring high standards and timely delivery. Ideal candidates have experience in print and excellent relationship management skills. This role offers a dynamic work environment with opportunities for growth.

Qualifications

• Experience in print, reprographics, or production.
• Ability to manage projects from enquiry to delivery.
• Confidence in advising on print materials and finishes.

Responsibilities

• Manage a blend of walk-in customers and accounts.
• Prepare quotes and advise on materials.
• Oversee jobs through production with clear communication.

Skills

Relationship management

Organisational skills

Project management

Customer-focused

Print knowledge

Technical advising

Tools

MIS or print workflow systems

Job description

About you

You're a natural relationship builder who enjoys keeping things organised and clients happy. You're confident working directly with customers, managing multiple projects and staying calm when things get busy. You've got a good understanding of print and you know how to guide people through their options, whether they're regular clients or walk-ins needing something quickly.

You like variety and the balance between structure and pace. You enjoy having accounts to look after but also the buzz of day-to-day print where priorities can change and deadlines can be tight. You take pride in what you deliver and you know that good account management is all about communication, consistency and care.

Your experience

You've worked in print, reprographics or production and you understand how jobs move from enquiry to delivery. You're used to quoting, proofing and managing projects through to completion, keeping both the client and the production team aligned. You're confident advising on stock, finishes and formats, and you can turn technical details into clear, simple guidance for customers.

Experience with small format and commercial print is ideal. You'll be familiar with items like brochures, flyers, business cards, stationery and posters. You may have used MIS or print workflow systems before, but what really matters is that you're organised, proactive and customer focused.

What you\'ll be doing

With your experience, you'll manage a blend of walk-in customers, returning clients and accounts with plenty of potential to grow. You'll take briefs, prepare quotes, advise on materials and oversee jobs through production. Some projects will need a same-day turnaround, others will develop into repeat work and larger campaigns. You'll keep everything moving, communicating clearly and making sure each job meets the standard.

You'll be a key link between clients and production, ensuring expectations are met and deadlines are hit. It\'s a hands-on role where you'll combine relationship management with practical print know-how.

About the business

My client is a well-established London print specialist with a strong reputation for quality, reliability and service. They produce a wide range of small format and commercial print and are known for quick turnarounds and attention to detail. The team is experienced, collaborative and takes real pride in what they deliver.

Next steps

If you\'re an organised and customer-focused account executive or manager who understands print and enjoys working in a fast-paced, hands-on environment, this could be a great fit. Apply now with your CV or get in touch for a confidential chat.