Account Executive Energy Sector (TPI Partnerships) in Cardiff, gb

Energy Jobline ATTB; Cardiff; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading energy solutions provider based in Cardiff is looking to hire an Account Executive. This role involves working closely with Third-Party Intermediaries to build relationships, manage accounts, and ensure excellent customer service. The position offers a competitive salary and benefits, including a performance bonus, hybrid working, and opportunities for professional growth.

Benefits

£30,000 annual salary + performance bonus

25 days holiday plus bank holidays

Company pension with 4% employer contribution

Enhanced sick pay

Cycle to Work Scheme

Healthcare and wellbeing support

Employee Assistance Programme

Retail and gym discounts

£500 Refer-a-Friend bonus

Ongoing training and career development

Qualifications

• Experience in account management or customer service is beneficial.
• Knowledge of the energy sector or contract service delivery.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Build and maintain relationships with Third-Party Intermediaries.
• Support Account Managers with daily communications and reporting.
• Monitor performance against SLAs and KPIs.
• Assist in mobilizing new contracts and projects.
• Coordinate internal and external communications.
• Review internal processes for improvement.

Skills

Strong communication skills

Relationship building

Organizational skills

Analytical skills

Microsoft Office proficiency

Time management

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub. We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy and engineering jobs, and work with the leading energy companies worldwide.

We focus on the Oil & Gas, Renewables, Engineering, Power, and Nuclear markets as well as emerging technologies in EV, Battery, and Fusion. We are committed to ensuring that we offer the most exciting career opportunities from around the world for our jobseekers.

Join an employee‑owned energy business in Cardiff as an Account Executive. The role comes with a bonus, hybrid working, career growth and with an employee‑owned company.

Are you an experienced Account Executive looking to build long‑term partnerships and make a real impact? This is an exciting opportunity to join our client’s growing commercial team, supporting key Third‑Party Intermediaries (TPIs) within the energy sector. You’ll be the bridge between internal teams and external partners, ensuring that every interaction adds value, performance standards are met, and customer relationships continue to thrive.

If you enjoy problem‑solving, coordinating activity across departments, and delivering exceptional service, this role offers the perfect blend of autonomy, responsibility, and development potential.

Key Responsibilities

• Relationship Management – Build and maintain strong working relationships with TPIs and key stakeholders. Understand partner needs, challenges, and objectives to deliver tailored support. Act as a key point of contact, ensuring all queries are resolved promptly.
• Account Support and Administration – Support Account Managers with daily communications and reporting. Record and track meetings, correspondence, and actions for accountability. Produce accurate reports for both internal and external stakeholders.
• Service Performance and Improvement – Monitor performance against SLAs and KPIs. Liaise with internal teams to address performance issues. Identify and suggest process improvements to enhance customer satisfaction.
• Contract and Project Support – Assist in mobilising new contracts and projects. Support the preparation of tenders and bids. Maintain awareness of contract requirements and compliance obligations.
• Communication and Reporting – Coordinate internal and external communications. Prepare meeting notes, action trackers, and summaries. Provide updates to management on partner performance and key issues.
• Continuous Improvement – Review internal processes and recommend improvements. Gather and act on customer feedback. Stay informed on industry developments and best practices.

About You

• Strong communicator with excellent relationship‑building skills.
• Highly organised, analytical, and detail‑focused.
• Comfortable managing multiple priorities and working to deadlines.
• Confident user of Microsoft Office (particularly Excel and PowerPoint).
• Previous experience in account management, customer service, or a client‑facing role.
• Energy sector or contract service delivery knowledge is advantageous.

Whats in It for You

• £30,000 annual salary + annual performance bonus
• Employee‑owned business with a voice for every team member
• 25 days holiday plus bank holidays (rising to 30 with service)
• Company pension (4% employer contribution)
• Life cover (4 salary)
• Enhanced sick pay (after qualifying period)
• Cycle to Work Scheme (up to £2,000)
• Employee Assistance Programme (24/7 confidential support)
• Access to healthcare, wellbeing, and online GP services
• Retail and gym discounts
• £500 Refer‑a‑Friend bonus
• Recognition and long‑service awards
• Ongoing training and career development

Apply Now

If you’re ready to take the next step in your career as an Account Executive supporting Third‑Party Intermediaries, we’d love to hear from you. Apply today to join an employee‑owned, forward‑thinking business that values collaboration, professional growth, and excellence in customer service.