Account Executive - Emerging Channels

Diageo Americas; Greater London; On-site; GBP 50,000 - 75,000; Full time

Job summary

Diageo Americas is seeking an experienced RTM specialist to support key Europe-route-to-market customers, including airports, cruise lines, ferries, border stores and diplomatic channels. You will assist account managers with day-to-day performance and build strong relationships with indirect customers across regions.

You will analyse promotional strategies, derive actionable insights and collaborate with Customer Marketing to deliver activation plans.

Qualifications

• Exceptional analytical skills with the ability to derive actionable insights.
• Excellent relationship-building and clear communication abilities.
• Strong commercial understanding, P&L literacy and numerical skills.
• Ability to influence at multiple levels across organisations.
• Deep understanding of consumers, shoppers and categories.
• Positive thinker, able to generate new possibilities and navigate ambiguity.
• Momentum-driven, capable of driving internal and external change.
• High learning agility; quick to adopt new tools and processes.

Responsibilities

• Build and maintain relationships with key indirect RTM customers.
• Manage internal and external performance reporting across the portfolio.
• Analyze promotional strategies and derive insights for future activity.
• Collaborate with Customer Marketing to deliver activation plans.
• Lead the NPD agenda related to information flow, strategy and updates.
• Ensure delivery of cash performance objectives through analysis and audit of investments.
• Provide feedback insights to the business through M&E and CP&A teams.
• Support pricing amendments, forecasting and in-month order tracking.

Skills

Analytical skills

Relationship building

Commercial acumen

Stakeholder influence

Consumer & shopper insight

Adaptability

Change management

Learning agility

Job description

Job Description

About us

With over 200 brands sold in nearly 180 countries, Diageo is home to some of the world's most iconic drinks. From Johnnie Walker and Guinness to Tanqueray, Smirnoff and Don Julio, we craft brands chosen for life's moments - from everyday connections to landmark celebrations.

Bring your talent, curiosity and ambition, and strive for your personal best alongside people who challenge, support and learn from each other. Together, as one outstanding team, we keep learning, improving and raising the bar for our brands, our business and each other.

Join us and play your part in making life's moments mean a little more

About the Function

Global Travel is where our brands connect with millions of people on the move.
From airports to cruise lines, this team brings our portfolio to life in some of the most dynamic retail environments in the world. Whether it's exclusive releases, standout activations or tailored experiences, they create moments that travellers remember.
With a presence across 19 countries, this is a truly global team with a unique customer base and huge reach. It's fast-paced, ever-changing and full of opportunity to grow your experience while working at the heart of travel retail.

About the role

In this role you will be working across all key Route to market customers within the Europe team who service Airport, Cruise, Ferries, Border Stores and Diplomatic channels. You will support the account managers with day-to-day performance management, alongside building relationships with our key indirect customers (airports, cruise ships, ferries) across the regions.

Role Responsibilities

• Build and maintain strong relationships with our key indirect route to market customers
• Managing internal & external performance reporting across the portfolio
• Analysing promotional strategies and deriving insights from the data to determine future activity
• Partnering with Customer Marketing to deliver against the activation plans within the customer
• Leading the innovation/NPD agenda with regards to information flow, strategy & performance updates, internally and for the customer.
• Leading the delivery of our cash performance objectives through analysis and audit of customer investment claims and communication with our credit control team
• Is instrumental in feeding back insights and understanding to the business through effective M&E and work with CP&A team, Finance teams (CFM's) and Customer Marketing Managers and executes customer plans that deliver long term sustainable growth for Diageo and our customers
• Supporting the Head of RTM and RTM Account Management with pricing amendments, forecasting and in month order tracking.

Experience/skills required

• Exceptional analytical skills and ability to compile & collate data to derive insight and action
• Excellent relationship-building and communication skills
• Good commercial understanding, P&L literacy - strong numerical skills.
• Ability to interact and influence at multiple levels
• Deep understanding of and passion for consumers, shoppers and categories
• Highly positive thinker, able to create new possibilities and manage through ambiguity
• Ability to gain momentum and to drive change internally and externally
• Exhibits consistent high levels of learning agility in all aspects of role - early adopter of new ways of working and platform changes

Working with Us

Flexibility is key to our success. Talk to us about what flexibility means to you so that you're supported to manage your wellbeing and balance your priorities from day one.

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Our purpose is crafting iconic drinks chosen for life's moments. And it's our people, with their different experiences, perspectives and talents, who make that possible.

We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You'll work alongside people with different backgrounds, experiences and perspectives - challenging, supporting and learning from one another as one outstanding team.

Together, we're constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win. Wherever you join us, you'll have the opportunity to contribute, make an impact and play your part in making life's moments mean a little more.

Ready to bring your best? This could be your opportunity.

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.