Account Executive

Coburg Banks Limited; West Midlands; On-site; GBP 27,000 - 28,000; Full time

Job summary

A family-owned construction services firm is seeking an Account Executive to drive sales and strengthen customer relationships. This role involves making outbound calls to promote additional products and services, ensuring client satisfaction, and maintaining accurate records. The ideal candidate should have excellent communication skills, organizational abilities, and prior sales experience. A competitive salary of £27K-£28K plus bonuses is offered, along with generous benefits including holidays and employee discounts.

Benefits

Annual salary of £27,000 - £28,000

Bonuses of £5,000 - £9,000

Company pension scheme

Employee discounts

30 days holiday

Company events to foster team spirit

Qualifications

• Excellent telephone manner and confidence in engaging customers.
• Strong organisational skills for managing a busy workload.
• High attention to detail with accurate record-keeping.
• Proficiency in MS Office and PC literacy.
• Self-motivated and proactive, comfortable working to targets.
• Ability to understand products and communicate value clearly.
• Positive attitude with a willingness to learn and develop.
• Previous phone-based account management or sales experience.

Responsibilities

• Make outbound calls to existing customers to promote additional products and services.
• Build strong, long-term relationships and ensure client satisfaction.
• Identify opportunities to upsell or cross-sell based on customer needs.
• Maintain accurate records using internal CRM systems.
• Follow structured sales processes for consistent results.
• Respond to customer queries promptly.
• Complete administrative tasks accurately and on time.
• Provide feedback on customer trends and opportunities.

Skills

Excellent telephone manner

Strong organisational skills

High attention to detail

Proficiency in MS Office

Self-motivated and proactive

Ability to understand products

Positive attitude

Previous phone-based account management or sales experience

Job description

This fast-growing, family-owned company based in Solihull, specialises in supplying consumables and services to the construction sector. To further their expansion they require an Account Executive to sell additional service and products into existing accounts.

They are offering:

• Annual salary of 27,000 - 28,000, plus 5,000 - 9,000 in bonuses
• Company events to foster team spirit
• Company pension scheme
• Employee discounts and 30 days holiday
• Office based in Solihull - hours are Monday to Thursday 8-5 and Friday 8-2

The Role:

As an Account Executive, you'll play a crucial role in maintaining and growing customer relationships.

• Make outbound calls to existing customers to promote additional products and services
• Build strong, long-term relationships and ensure client satisfaction
• Identify opportunities to upsell or cross-sell based on customer needs
• Maintain accurate records using internal CRM systems
• Follow structured sales processes for consistent results
• Respond to customer queries promptly and
• Complete administrative tasks accurately and on time
• Provide feedback on customer trends and opportunities

The Candidate:

The ideal Account Executive will have the following skills and experience:

• Excellent telephone manner and confidence in engaging customers
• Strong organisational skills for managing a busy workload
• High attention to detail with accurate record-keeping
• Proficiency in MS Office and PC literacy
• Self-motivated and proactive, comfortable working to targets
• Ability to understand products and communicate value clearly
• Positive attitude with a willingness to learn and develop
• Previous phone-based account management or sales experience

If you have experience or interest in roles such as Sales Executive, Customer Account Manager, Sales Representative, Business Development Executive, or Client Relationship Manager, this Account Executive position could be the perfect fit for you.

If you're looking for a role where you can build relationships, grow revenue, and truly make an impact as an Account Executive, this opportunity is perfect for you.

Apply now to join a company that values its employees and celebrates success together.

INDSLS Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.