Account Executive

BT Group; Manchester; On-site; GBP 27,000 - 45,000; Full time

Benefits offered by this job

50% on target bonus

Private GP 24/7 for you and family

Carers leave – paid

Job summary

BT Group in Manchester is hiring an Account Executive to begin a commercial sales career within the Wholesale team. You will support account managers, handle smaller opportunities, build relationships with customers and internal teams, and help the team hit revenue targets.

No prior B2B telecoms experience required; the role rewards proactive communication, organisation, and resilience. You will work with product, commercial and operations colleagues to move opportunities forward and learn the

Qualifications

• Some experience in sales, account management or business development.
• Proactive, self-starting approach with the confidence to move work forward without constant direction.
• Effective organisation and prioritisation skills, especially with multiple requests and deadlines.
• Resilience and persistence, including handling challenge or pushback to reach a positive outcome.
• Collaborative across functions and stakeholder groups.

Responsibilities

• Support account managers across a portfolio of Wholesale customer accounts, keeping priorities, actions and commitments moving.
• Manage smaller sales opportunities within larger accounts, developing commercial judgement with support from experienced colleagues.
• Build strong relationships with customers and internal teams, communicating confidently at different levels.
• Coordinate customer onboarding, novations, quotations and other account activity accurately and on time.
• Drive actions across product, commercial and operational teams, following through until issues are resolved.
• Understand customer priorities and business drivers to identify value from BT products and services.

Skills

Sales experience

Account management

Organisation

Resilience

Communication

Cross-functional collaboration

Tools

Salesforce

Excel

Word

PowerPoint

Job description

Req ID: 64051Job Function: Sales and CommercialPosting Start Date: 28/10/2026Posting End Date:Division: UK BusinessJob Location: GBR-Manchester-New BaileyAdvertised Salary: CompetitveLocation: ManchesterAI Interview: Due to high number of applications, we're using an AI platform to assist with screening applications. This will involve a 20-25 mins interview via a chat platform, after which you will immediately receive feedback based on your responses. All applications will be reviewed by a recruiter, and you'll be informed whether or not you've been progressed to the next stage.About the roleThis is a great opportunity to take your first meaningful step into a commercial sales career, joining a busy Manchester-based Wholesale team an Account Executive supporting some of our most valuable customer accounts.Rather than owning a fixed portfolio from day one, you’ll work across the wider account team, supporting larger accounts while taking ownership of smaller sales opportunities and helping the team deliver against shared commercial targets. You’ll gain exposure to customers and colleagues across product, commercial and other areas of the business, giving you a broad understanding of how complex accounts operate.You don’t need to arrive with years of B2B sales or telecoms experience. What matters is how you communicate, build relationships, organise yourself and respond when the answer is initially “no”. You’ll have experienced account managers around you while building the confidence and commercial skills to increasingly take ownership for yourself.What you’ll be doingSupport account managers across a portfolio of significant Wholesale customer accounts, keeping priorities, actions and customer commitments moving.Manage smaller sales opportunities within larger accounts, developing your commercial judgement with support from experienced colleagues.Build strong relationships with customers and internal teams, communicating confidently with stakeholders at different levels.Coordinate customer onboarding, novations, quotations and other account activity accurately and on time.Drive actions across product, commercial and operational teams, following through until issues and customer requests are resolved.Challenge constructively when you encounter barriers, finding practical ways to turn problems into positive outcomes.Contribute to shared revenue, profit and customer satisfaction objectives across the account team.Understand customer priorities and business drivers, helping identify opportunities where our products and services can add value.Maintain accurate customer, opportunity, forecast and activity information in Salesforce.Support customer meetings, presentations, account reviews and communications, ensuring colleagues have the information they need.Prioritise competing requests in a fast-moving environment and increasingly take ownership for progressing work independently.Essential Skills / ExperienceSome experience in sales, account management or business development.A proactive, self-starting approach, with the confidence to find answers and move work forward without needing constant direction.Effective organisation and prioritisation skills, particularly when managing multiple requests and deadlines.Resilience and persistence, including the ability to handle challenge or pushback and keep working towards a positive outcome.A collaborative approach and the ability to work effectively across different functions and stakeholder groups.Desirable Skills / ExperienceExposure to B2B sales, account management or a target-led customer environment.An understanding of the UK telecommunications or Wholesale marketplace.Some knowledge of fixed connectivity, communications or related products and services.Experience using Salesforce or a similar CRM platform.Familiarity with Excel, Word and PowerPoint.Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:50% on target bonusAccess to an online private GP 24/7 for you and your immediate familyMarket-leading paid carers leave with up to 2 weeks offEqualized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half payDiscounted EE and BT products, including mobile and broadbandMarket leading Pension scheme – 5% from you and 10% from usHoliday purchase schemeJoin us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.