Account Executive

Global 4; Horsham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A UK technology services provider is seeking an Internal Account Executive in Horsham to drive customer account growth and cross-sell services. The role offers a hybrid working option, a structured induction program, and a pathway to senior account management. Candidates should have proven sales experience and exceptional communication skills. A supportive environment with exciting incentives and benefits is provided.

Benefits

50% off Broadband & Utility packages

33 days holiday allowance

Pension scheme

Complimentary fresh fruit, tea, and coffee

Company lunches

Qualifications

• Telecommunication/IT experience preferred but not essential.
• Enthusiastic, high-energy, and proactive individual.

Responsibilities

• Grow and develop existing customer base through daily calls.
• Cross-sell additional services to existing customers.
• Build fantastic relationships to retain customers.
• Act as point of contact for account queries.
• Update customer information on CRM system.
• Track opportunity pipeline development.

Skills

Proven sales experience (1-2 years)

Excellent communication skills

Self-motivated

Financially and target driven

Job description

Internal Account Executive

Salary: £30,000 (Negotiable based on experience)

OTE: £50,000 (1st year)

Location: Horsham, West Sussex (Hybrid working available)

Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career. If you enjoy a fun and social work environment along with having the opportunity to develop your skillset further, this is worth exploring!

You’ll kick off with an action-packed two-week induction designed to get you up to speed fast, followed by a hands-on six-month coaching and development journey. After just six to nine months, high achievers can step up into senior account management role, where your earning potential truly takes off.

Due to a rapid rate of growth, supported by a several client base acquisitions, the Global 4 account management division is looking for an enthusiastic and proactive Account Executive, which presents a fantastic opportunity to join this high-performing division. The successful candidate will be expected to provide exceptional service to our clients, while penetrating accounts for renewals of services and cross selling our full suite of services. They will be a hosted telephone and connectivity expert, with the tools to cross-sell IT support, Mobiles, Utilities and Security services, supporting their customers housing their key business services under one Global 4 roof.

What will you be doing?

• Grow and develop our existing customer base through daily account calls to book and attend on-site health checks with our customers.
• Cross-sell and introduce additional services and new platforms to our existing customers, through our multi-service discount proposal.
• Retaining our customers through building fantastic relationships.
• Act as a point of contact for account queries with help from our extensive support teams.
• Update customer and service information, on the in-house CRM System, to determine and track future opportunities.
• Opportunity tracking / pipeline development.
• Keeping customers up to date with regards to installations / projects.

Required Skills & Experience

• 1 - 2 years proven sales experience. Telecommunication/IT experience is preferred but not essential
• Excellent communication skills.
• Self-motivated and hardworking individual.
• Enthusiastic, high-energy, and proactive.
• Proven experience of working with and exceeding targets.
• Confident with both telephone and face-to-face interaction with clients.
• Financially and target driven.

Who are Global 4?

Here at Global 4, We Love Tech and offer a range of services and products to support businesses across the whole of the UK. Our vision is to solve our customers technology challenges, by advising and implementing the right solution, and always demonstrating best in class service excellence. We offer a wide range of solutions, from cloud telephony, IT, CCTV & Security services, data connectivity and mobiles as well as energy.

As a forward-thinking business utilising the latest technology, we support a wide range of clients in multiple industry verticals. Our Trustpilot rating proudly sits at near-on 5 stars in demonstration of our Exceptional Service whilst our internal processes and security are backed by ISO 9001, 14001 and 27001 accreditations! The experience we provide our customers with is unparalleled, and our proposition enables us to welcome hundreds of new clients every year whilst retention is at an all-time high.

With a clear vision and strong values, Global 4 is looking to expand its incredible team and require driven, passionate, and personable professionals to join their mission. We continue to Grow Together, investing in our people and our product offering. If you're looking for a change, for a challenge, for reward, and can Work Hard, Play Hard, now is the time to join Global 4!

What benefits will you receive?

• 50% off our Broadband & Utility packages, completely free after two years.
• 33 days holiday allowance including bank holidays.
• 5 additional days leave granted based upon length of service.
• £250 Bright Ideas Scheme.
• Kudos Employee Recognition Scheme - Including Days Out.
• Buy & Sell holiday allowance scheme.
• Death in service benefit.
• Pension scheme.
• Complimentary fresh fruit, tea, and coffee.
• Eye care vouchers.
• Friday fridge.
• Company lunches.
• £1,000 Refer A Friend Scheme.
• Fun incentives.
• Paid Charity leave.