Account Executive

Creativehood; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Creativehood is seeking an Account Executive / Community Manager fluent in English and either German or French, to support campaigns across the UK, France and Germany. The London-based hybrid role involves recruiting, onboarding and managing brand ambassadors, building community networks and liaising with clients.

Ideal candidates are highly organized, proactive and capable of handling multiple priorities, with an interest in youth culture, social media and experiential marketing.

Qualifications

• Fluent German or French and English
• Experience in recruitment, events, hospitality, campus marketing, student ambassador programmes, or customer-facing roles
• Strong communication, organisation and relationship-building skills

Responsibilities

• Recruit, onboard and manage brand ambassadors across the UK, France and Germany.
• Build and grow community networks.
• Manage ambassador schedules, communications and engagement.
• Build relationships with clients and understand their campaign needs.
• Support live campaigns and resolve staffing issues.
• Monitor ambassador performance across digital and live activations.
• Prepare client status reports and contact reports.
• Support youth insight sessions and wider agency campaigns.
• Assist with staffing budgets and campaign costs

Skills

German language

French language

English language

Job description

Account Executive / Community Manager – French or German speaking (with fluent English)

London based but with European travel

We’re working with a fast-growing international youth and community marketing agency that helps global brands connect authentically with young audiences.

They’re looking for an Account Executive / Community Manager to support campaigns across the UK, France and Germany.

This is a fantastic opportunity for someone early in their career who wants to develop experience across youth marketing, community, social, experiential and talent management.

What you’ll be doing

• Recruit, onboard and manage brand ambassadors across the UK, France and Germany.
• Build and grow community networks.
• Manage ambassador schedules, communications and ongoing engagement
• Build strong relationships with clients and understand their campaign and community requirements
• Support live campaigns, resolving staffing and operational issues quickly
• Monitor ambassador performance across digital and live activations
• Prepare client status reports and contact reports
• Support youth insight sessions and wider agency campaigns
• Assist with staffing budgets and campaign costs

What we’re looking for

Fluent German or French and English – essential

You may have experience in recruitment, events, hospitality, campus marketing, student ambassador programmes, community management or another customer-facing environment.

Most importantly, you’ll be:

• A confident and natural communicator
• Highly organised with excellent attention to detail
• Comfortable managing multiple priorities
• Proactive, adaptable and solutions-focused
• Confident building relationships with both clients and young people
• Interested in youth culture, social media and experiential marketing
• Comfortable working independently as well as as part of a team

An interest in technology, innovation and emerging consumer trends would be a bonus.

The practical bits

London-based / hybrid – must be within easy commuting distance

You’ll be joining an ambitious international agency working with some of the world’s biggest brands and helping them connect with young audiences through community, social, experiential and ambassador-led campaigns.

It’s a varied, hands-on role where no two days are likely to be the same

If you’re fluent in German (or) French and English, we’d love to hear from you.