Account Executive

Health Data Innovations, Inc.; Greater London; Hybrid; GBP 42,000 - 68,000; Full time

Benefits offered by this job

Paid volunteer days

Learning budget

Sick leave policy

Job summary

Healthtech-1 is hiring Account Executives to drive full-cycle sales to GP practices across a regional patch in the UK. You will own the end-to-end process from lead generation to closing and onboarding, working alongside a collaborative team.

The role combines office presence with remote work, incorporating strong performance targets, storytelling, and a focus on unlocking NHS access through technology. You will join a mission-driven group backed by notable programs and peers.

Qualifications

• 3+ years of sales experience.
• Experience in a fast-paced startup environment.
• Proven ability to close deals and onboard clients.

Responsibilities

• Convert new practices by owning a geographical patch and achieving at least 10 live practices per week.
• Generate high-quality leads using multi-channel outreach and fill your demo calendar.
• Improve team processes and contribute to a stretch target of 15 practices live per person per week.

Skills

Bias to action

Storyteller

Outcome driven

Coach-ability

Tech savvy

Team player

Clear communicator

Hard working

Personable

Refreshing

Creative

Tools

Attio

Job description

We're unlocking access to the NHS, because healthcare is not truly free until it's truly accessible

The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works.

We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI.

We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly.

Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients.

We operate from within a working GP practice in East London. We are backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe.

Our Principles

Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1:

1. Care deeply

2. Work hard

3. Be your word

4. Trust in radical truth and transparency

5. Do your life's best work

6. Find the fun

Read more about our principles and our "why" in the Healthtech-1 Handbook.

The mission

We have an ambitious mission: to unlock access to healthcare by navigating patients to the right place, first time. We’re going to create a world where every appointment is transparent and bookable, starting in General Practice. We are the team to do this - We were previously ranked 8th fastest growing startup in UK and 33rd fastest in Europe.

We are hiring Account Executives to help us get in front of more practices. Your core focus will be on full cycle sales from lead generation to closing and onboarding practices.

You’ll be joining an ambitious sales team with prior experience at Monzo, Revolut, the Civil Service, the NHS, investment banking, consulting, and other VC-backed startups. Everyone works in pairs to own a geographic patch. We work in pairs because we believe it encourages peer learning and healthy team culture.

Progression works across three dimensions:

1. Closing bigger deals (larger ACV)

2. Selling more advanced products

3. Training/ coaching other members of the team

This is a place to do your life’s best work.

The mission

Our mission is to unlock access to healthcare. You will contribute by increasing appointment supply. This is achieved through selling more products to more practices.

Objective 1: Convert new practices

• You will own a geographical patch and do everything it takes to get at least 10 live practices a week.

• You will hone your craft until you achieve a 70% demo-to-sign rate (demo conversion rate) and a 90% sign-to-live rate (funnelling).

• You will represent the voice of Healthtech-1 and take pride and care in every interaction with practices.

Objective 2: Generate leads

• You will create and implement high impact lead gen strategies (e.g. cold calling, email campaigns, events, field sales, referrals, etc.).

• You will generate high quality leads using storytelling, data, and research.

• You will fill a personal calendar of demos.

Objective 3: Improve team performance

• You will improve team processes on a weekly basis.

• You will bring happy conflict in a loving way, no artificial harmony.

• You will help the team aim for a stretch target of 15 practices live per person per week.

• You aim to delight practices in every interaction and leave practices with a great impression of Healthtech-1 regardless of if they buy or not.

This role is not for everyone

This is a high-agency, high-expectation role in a fast-moving healthtech environment. You probably won’t enjoy this role if you:

• Prefer to be told what to do over figuring out what to do

• Need significant training and supervision to improve

• Aren\'t comfortable with honest feedback

• Don\'t want to constantly push your work rate

You will enjoy this role if you like owning your target and raising the bar around you.

"You\'ll be joining a focussed high growth team that have ambitions to help every single practice in the country, and won\'t stop until they do so. We\'re humble, low ego and care deeply about doing our life\'s best work. This will be a ride of a lifetime." -- Pete Huang, Cofounder & Growth Lead.

Must-have traits

• Bias to action - fearless with getting on the phone, bias to action, takes rejection well

• Storyteller - High quality and persuasive incredible communicator internally and externally

• Outcome driven - focus on the big picture and business goals

• Coach-ability - strong internal communication, be able to take on feedback and adjust plan

• Tech savvy - understand the stack; Attio etc

• Team player - low personal ego, brings happy conflict, and improves ways of working

• Clear communicator - communicates appropriately for the setting (e.g. concise or detailed as needed)

• Hard working - will go above and beyond to unlock access to healthcare

• Personable and refreshing - can build a relationship with a spoon, puts people at ease, makes them happy

• Creative - looks beyond the past and present, looking for new high impact opportunities

Required experience

• 3+ years of sales experience

• Worked in a fast paced startup environment

A bit about us

We\u2019re all NHS staff. We\u2019re inside-outsiders. Trusted with one of the biggest datasets in the world.

Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception.

4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success!

We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it.

We\u2019re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together.

We\u2019re backed by industry leaders. We\u2019re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23).

An opportunity for real upside

Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice.

Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year.

Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth.

Homemade breakfast and lunch are on the house when you\'re in the office, ensuring you\'re fuelled for success!

Team takeaways every Monday night

Health and fitness budget of £60 per month - see more here

An additional 7 days of paid leave is available if you want to take time to learn how to meditate.

Tooling; You\u2019ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you\u2019re on our Engineering teams you\u2019ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air.

We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave.

And of course, an adventure of a lifetime!

Inclusive & Diverse by Design

We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds.

Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members!

We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.