Account Executive

Lick & Stick Graphics; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading graphic production business in Egham is seeking an Account Executive for a fixed-term contract. This role involves managing client projects from start to finish, maintaining high standards of quality and customer satisfaction. The ideal candidate will have experience in a similar role and exceptional communication skills, helping to deliver innovative print solutions. Join a dynamic team and enjoy the possibility of a permanent position in the future.

Benefits

23 days holiday per year including Xmas shutdown

Potential for permanent role

Qualifications

• Proven experience as an Account Handler or similar role in graphic production.
• Exceptional communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple projects simultaneously.
• A proactive and problem-solving attitude.

Responsibilities

• Act as a main contact for a portfolio of clients.
• Interpret client briefs and create production instructions.
• Manage project lifecycle, quoting and scheduling.
• Advise clients on print processes and materials.
• Identify and resolve issues during production.
• Maintain records of project communications and costs.

Skills

Communication skills

Organizational skills

Attention to detail

Client management

Problem-solving

Proficiency in project management software

Tools

Microsoft Office Suite

Microsoft Office Suite

Job description

Account Executive

Location: Egham, Surrey
Job Type: Full time
Contract Type: Fixed Term Contract

About Us

Lick & Stick Graphics is a leading graphic production and digital print business, renowned for our high‑quality output and exceptional client service. We work with a diverse portfolio of clients, from creative agencies to global brands, delivering innovative print and graphic solutions across various sectors. Our services include large format digital printing for retail POS, exhibition and event graphics, and bespoke production solutions for TV & Film projects.

The Role

We are seeking a highly organised and proactive Account Handler to join our dynamic team for approx. 9 months to cover maternity leave. This is a key role responsible for managing the end‑to‑end production of client projects, ensuring seamless communication, and maintaining the highest standards of quality and customer satisfaction. The successful candidate will be one of the primary points of contact for a portfolio of clients, translating their creative briefs into detailed production instructions and overseeing projects from conception to completion.

Key Responsibilities

• Client Management: Act as a main point of contact for a portfolio of clients, building and maintaining strong, positive relationships. Respond to client queries and provide regular project updates.
• Brief Interpretation: Working alongside our existing experienced team, accurately interpret client briefs, technical specifications, and creative concepts to create clear and comprehensive job bags for the production team.
• Project Coordination: Manage the entire project lifecycle, including quoting, scheduling, resource allocation. Liaise with internal departments (design, production, finishing, logistics) to ensure projects are delivered on time and within budget.
• Quoting and Costing: Prepare accurate and competitive project quotes, working closely with suppliers and our internal production team to determine costs.
• Technical Knowledge: Advise clients on the most suitable print processes, materials, and finishes for their projects, demonstrating a strong understanding of graphic production and digital printing technologies.
• Problem‑Solving: Proactively identify and resolve potential issues during the production process to ensure a smooth workflow and client satisfaction.
• Administrative Tasks: Maintain meticulous records of all project communications, specifications, and costs. Process client orders and manage job‑related documentation.

Skills and Experience

• Ideally proven experience as an Account Handler, Project Coordinator, or similar role within the graphic production, digital print, or print management industry.
• Exceptional communication and interpersonal skills, with the ability to build rapport and manage client expectations effectively.
• Highly organised with excellent attention to detail and the ability to manage multiple projects simultaneously under tight deadlines.
• Proficiency in using project management software and Microsoft Office Suite.
• A proactive, problem‑solving attitude and the ability to work independently as well as part of a team.
• A positive approach and a passion for delivering excellent customer service.

Why Join Us

This is an excellent opportunity to gain valuable experience and become an integral part of a leading business in the graphic production sector. You will work on exciting and varied projects, collaborating with a talented and friendly team. While this is a fixed‑term contract, there may be potential for a permanent role at the end of the term, depending on business needs.

What we offer

Basic Salary

• (phone number removed) P/A
• 23 days holiday per year including Xmas shutdown of 3 days

Application Deadline

15th November 2025

REF-(Apply online only)