Account Executive

Michael Page (UK); City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

A prominent recruitment agency is seeking an Account Executive in London to support business growth for a membership programme within the Not For Profit sector. This permanent role offers a competitive salary and the chance to contribute to meaningful projects. The ideal candidate will have strong customer service skills, experience in relationship management, and be proficient in Microsoft Office and CRM tools.

Benefits

Competitive salary

Opportunity to contribute to meaningful projects

Supportive working environment

Qualifications

• Strong customer service skills across face-to-face, written, and phone interactions.
• Proven ability to build and maintain corporate client relationships.
• Confident in managing and updating databases accurately.
• Skilled in working independently and prioritising tasks within tight deadlines.
• Willingness to travel for business meetings and commitment to equality and inclusion.

Responsibilities

• Support the development and delivery of a business growth strategy for a membership programme.
• Research and identify prospective member organisations and initiate outreach.
• Deliver compelling pitches to potential clients both in-person and virtually.
• Collaborate across teams to ensure consistent messaging and product alignment.
• Assist with onboarding new members, including welcome communications and system setup.
• Maintain accurate records and utilise CRM/database systems effectively.
• Attend industry events to network and stay informed on equality and diversity developments.
• Contribute to client retention through renewals, relationship management, and invoicing.

Skills

Customer service skills

Relationship management

Database management

Microsoft Office proficiency

Research and analytical skills

Organizational skills

Tools

CRM tools

Excel

Job description

• Renowned Social Impact Charity
• Permanent role

About Our Client

This opportunity is with a well-established organisation within the Not For Profit sector, based in London.

Job Description

• Support the development and delivery of a business growth strategy for a membership programme.
• Research and identify prospective member organisations and initiate outreach.
• Deliver compelling pitches to potential clients both in-person and virtually.
• Collaborate across teams to ensure consistent messaging and product alignment.
• Assist with onboarding new members, including welcome communications and system setup.
• Maintain accurate records and utilise CRM/database systems effectively.
• Attend industry events to network and stay informed on equality and diversity developments.
• Contribute to client retention through renewals, relationship management, and invoicing.

The Successful Applicant

• Strong customer service skills across face-to-face, written, and phone interactions.
• Proven ability to build and maintain corporate client relationships.
• Confident in managing and updating databases accurately.
• Skilled in working independently and prioritising tasks within tight deadlines.
• Proficient in Microsoft Office and other IT systems, including Excel and CRM tools.
• Effective researcher with the ability to gather, analyse, and report information.
• Organised and efficient in planning and executing administrative tasks.
• Willingness to travel for business meetings and commitment to equality and inclusion.

What's on Offer

• Competitive salary ranging from £28,800 to £35,200 per annum.
• Opportunity to contribute to meaningful projects within the Not For Profit sector.
• Permanent role based in the heart of London.
• A supportive and rewarding working environment.

If you are a passionate Account Executive looking to make a difference in the Not For Profit sector, we encourage you to apply for this exciting opportunity in London.