Account Executive

Appian Corporation; City Of London; On-site; GBP 65,000 - 90,000; Full time

Job summary

A leading software company in London seeks an Enterprise Account Executive to manage major UK customer accounts. Your role involves establishing relationships across organizations and driving business initiatives. Candidates should have a deep understanding of enterprise sales processes and the ability to engage C-Level customers. Strong communication and influencing skills are essential. This position offers growth and development opportunities, with a focus on in-person collaboration.

Benefits

Training and development opportunities

Mentorship programs

Tuition reimbursement

Qualifications

• Experience in influencing digital transformation and customer experience at CxO level.
• High energy and ability to multi-task in a dynamic environment.
• Understanding of go-to-market strategies including account segmentation.

Responsibilities

• Drive major enterprise accounts and establish relationships.
• Discuss business drivers and value with relevant decision makers.
• Provide status information including forecast and pipeline.

Skills

Influencing digital transformation

Excellent verbal and written communication

Strong enterprise sales process understanding

Ability to work with C-Level customers

Job description

Overview

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

We are looking for an Enterprise Account Executive to focus on major UK customers. You will drive major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top partner organisations. Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role.

Cross-functional teams from Appian Marketing, Business Development, Customer Success and Solution Consulting provide support and tools to help you attain and exceed sales performance goals.

This role is a field role, reporting into our City of London office. While working on customer sites is a priority, we value in-person collaboration as a key driver of innovation and teamwork.

What you’ll be doing

• Use company-wide success and use cases as a blueprint and add your own ideas and vertical knowledge
• Assess whether the customer has a valid business need for Appian platform and Customer success services
• Discuss business drivers and value with relevant decision makers, including C-Level
• Build and strengthen relationships with existing accounts across all hierarchies; follow up to ensure post-sales needs are met
• Recommend marketing strategies
• Provide status information including forecast/pipeline information
• Identify Appian customer references that can be used when reference selling

What we need to see

• Experience in influencing digital transformation, customer services and customer experience initiatives at CxO level and with consulting partners
• Excellent verbal and written communications; presentation, customer service, business and negotiation skills
• Ability and confidence to work with C-Level customers
• Ability to travel within the assigned region; occasional travel outside the region
• Strong understanding of complex enterprise sales processes
• High energy with the ability to multi-task in a dynamic, rapidly growing organization
• Entrepreneurial spirit, autonomy and curiosity
• Understanding of go-to-market strategies including account segmentation, products, and marketing strategies

Tools and Resources

• Training and Development: onboarding and department-specific training; mentorship and the First-Friend program
• Growth Opportunities: leadership program, Appian University, skills-based training, and tuition reimbursement
• Community: 8 employee-led affinity groups to foster inclusivity and networking

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize complex processes, from start to finish. The world’s most innovative organizations trust Appian to improve workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com .

Equal Employment Opportunity

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.