Account Executive

Howden Group Holdings; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global insurance firm in Birmingham seeks an Account Executive to manage a portfolio of clients. In this dynamic, client-facing role, you will ensure client retention and identify growth opportunities. The ideal candidate has at least 2 years of insurance experience and strong interpersonal skills, thriving in a fast-paced, collaborative environment. This position offers flexible working arrangements.

Benefits

Flexible hours

Hybrid working options

Support for personal development

Qualifications

• Full UK Driver's Licence required.
• Experience in a client-facing insurance role.
• Ability to work independently and collaboratively.

Responsibilities

• Manage and prioritize workload to meet objectives.
• Liaise with clients and underwriters for appropriate cover.
• Monitor and forecast renewal and new business activity.

Skills

Strong understanding of insurance principles

Excellent communication and relationship-building skills

Highly organised with strong time management

Confident decision-maker with analytical skills

Detail-oriented with a commitment to compliance

Education

GCSEs in Maths and English

2+ years insurance experience

A Levels (or equivalent)

ACII (preferred but not essential)

Tools

Proficient in Microsoft Office applications

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role

We have an exciting opportunity for anAccount Executiveto join our team inBirmingham, supporting a portfolio of national governing bodies across the UK. This is a dynamic, client-facing role that combines relationship management with strategic growth. You’ll be responsible for delivering outstanding service, ensuring client retention, and identifying opportunities to expand our footprint.

The role involves regular travel to client sites, making strong interpersonal skills and a proactive approach essential. The ideal candidate will be a confident self-starter, capable of managing their own workload, building long-term partnerships, and thriving in a fast-paced, collaborative environment.

What You’ll Be Doing

• Manage and prioritise your workload to meet personal and team objectives.

• Review and prepare client documentation to support accurate and timely quoting.

• Liaise with clients and underwriters to ensure appropriate cover and pricing.

• Produce compliant market documentation and ensure accurate data entry.

• Monitor and forecast renewal and new business activity for planning purposes.

• Support the development of new products and wordings through market research.

• Ensure all documentation and communications meet compliance and audit standards.

• Build and maintain strong relationships with clients, underwriters, and internal teams.

• Provide leadership and mentoring to junior team members where applicable.

• Support recruitment, succession planning, and personal development initiatives.

Who We’re Looking For

• Strong understanding of insurance principles and relevant regulatory environments.

• Proven experience in a similar broking or client-facing insurance role.

• Excellent communication and relationship-building skills.

• Highly organised with strong time management and prioritisation abilities.

• Confident decision-maker with strong analytical and problem-solving skills.

• Comfortable working independently and collaboratively in a fast-paced environment.

• Detail-oriented with a commitment to accuracy and compliance.

• Adaptable and resilient under pressure, with a positive approach to change.

• Skilled in coaching or mentoring junior colleagues (desirable).

• Proficient in relevant systems and Microsoft Office applications.

Qualifications

• Full UK Driver's Licence

• 2+ years insurance experience

• GCSEs (or equivalent) in Maths and English.

• A Levels (or equivalent) desirable.

• LLMIT (Lloyd’s and London Market Introductory Test) where relevant.

• Working towards or attained ACII (preferred but not essential).

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent