Account Director, Startups | New Business - UK&I

OpenAI; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Job summary

OpenAI, Inc. is seeking an Account Director for Startups | New Business in the UKI. Based in London with a hybrid work model (3 days in the office per week), you will own relationships with top startup customers, align cross-functional teams, and accelerate growth on the OpenAI platform.

You will manage consumption revenue targets, forecasts, and provide strategic insights to help startups scale with OpenAI models.

Responsibilities

• Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
• Partner with solutions and research engineering to build and execute complex customer programs and projects.
• Own a consumption revenue target.
• Manage consumption revenue forecasts.
• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
• Closely monitor the industry landscape to contribute to product roadmap and other corporate strategies.
• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.

Job description

Account Director, Startups | New Business - UK&I | OpenAI

Careers

Account Director, Startups | New Business - UK&I

Sales - London, UK

About the Team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the Role

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups UKI Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.

We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.

This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.

This role is based in London. We use a hybrid work model of 3 days in the office per week.

In this role, you will:

• Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.

• Partner with solutions and research engineering to build and execute complex customer programs and projects.

• Own a consumption revenue target.

• Manage consumption revenue forecasts.

• Analyze key account metrics to create reports and provide insights to internal and external stakeholders.

• Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.

• Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.

• Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.

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