Account Director | BMB

Iris Worldwide; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A mid-sized creative agency is seeking an experienced Account Director to lead their flagship FMCG account. This role involves strategic account management, fostering strong client relationships, and overseeing project delivery. The ideal candidate should possess strong leadership skills, commercial acumen, and a creative mindset, thriving in a dynamic environment. A great opportunity to contribute to the agency's growth and culture.

Qualifications

• Proven ability to manage client expectations and project objectives.
• Experience in leading FMCG accounts or similar industries.
• Strong leadership qualities with an entrepreneurial spirit.

Responsibilities

• Lead flagship FMCG account with diverse media strategies.
• Drive account growth and nurture client relationships.
• Manage multiple projects ensuring quality and timely delivery.
• Oversee financials, ensuring all projects are costed effectively.

Skills

Stakeholder management

Project management

Client relationship building

Creative ambition

Commercial acumen

Attention to detail

Inquisitive mindset

Job description

We're looking for an Account Director to join BMB agency, part of the wider Cheil network: https://bmbagency.com/

About BMB

We’re a mid-sized creative agency of around 50 humans, lean and flat-structured. Alongside the expected ATL capabilities, we know a thing or two about influencer and social content, and have an in‑house production team who are very lovely people.

At BMB, we have a mantra ‘The most human brands win’. It’s how we approach everything we do, we believe that the brands winning in their categories are showing up with a deeper respect and understanding of their customers. They bring human qualities to the way they behave - with humour, with empathy, with understanding. We also like to work in a similar way, having a deep respect for our clients and their business, believing that by digging deeper and leaping further, we too can win.

Though we’re a part of the Cheil family, we think and act like an independent agency and want people with an entrepreneurial spirit who can help add more energy to our vibrant team.

The Role

We’re looking for an exceptional Account Director to lead our flagship FMCG account, spanning broadcast, TV, radio, OOH, and an expanding organic social presence.

This is a pivotal role for someone with creative ambition, commercial acumen, and a sharp strategic mindset. You’ll be responsible for driving the account forward, identifying growth opportunities, and nurturing strong client relationships that deliver outstanding creative work and tangible business impact.

We’re after a natural leader with exceptional stakeholder management skills and an entrepreneurial spirit. Someone who thrives on collaboration, creativity, and challenge.

This is an exciting opportunity to play a key role in shaping the future of a nimble agency with an independent feel.

Client relationships

• Develop, maintain and extend client relationships. Become your client’s partner, especially mid-weight clients in an organisation.
• Develop a deep understanding of the client’s business. Understand their pressures, products, goals and motivations, both on a project and business level
• Manage client expectations in relation to project objectives, timelines, and budgets. Be upfront, clear and honest at all times.

Excellence in project management

• Being the day‑to‑day lead on your specific projects, the client’s first port of call
• Interpreting, questioning and challenging (where necessary) client briefs
• Overseeing project timelines, working with a PM and/or AM
• Ensuring client feedback is clear and understood
• Using healthy paranoia to ensure work is always correct and without error
• Driving quality control across the board to ensure the work is on brand
• Great attention to detail, understanding of social, digital, CRM and video production process
• Escalating to senior management when required and an understanding of what good upward management looks like. When to involve and when to sort independently.

Financial Management

• Ensure all projects are thoroughly costed against budget and communicated to the client
• Maintain a close eye on overburn
• Managing project estimates, client POs all the way to reconciliation.
• Be a good mentor for the account manager on the business.

Agency and partner relationships

• Build strong working relationships with creative, planning and the wider account team
• Help to drive the culture of the agency – become integral to its identity and a cheerleader to the outside world

Skills and attitude

• Proactive – never waiting for opportunities, always hunting them down and enjoys working at pace
• Inquisitive, always questioning
• Taking pride in delivering the absolute best work we can as an agency
• A restless interest in the industry. Who’s doing great work? What’s the latest innovation? How can this benefit BMB and our clients?