Account Director

Salt; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Work from anywhere 1 month/year

Annual training budget

Annual company trip

Regular team socials

Job summary

Salt in London is seeking an Account Director to lead strategic client relationships for a portfolio of branding accounts. You will guide projects from discovery through to delivery, ensuring bold creative work and strong commercial performance.

The role emphasizes senior client leadership, cross-team collaboration and growth of existing accounts with an eye for new business opportunities. Hybrid work pattern with studio presence in Shoreditch.

Qualifications

• 7+ years in client services or account management within branding, creative or design agencies.
• Strong understanding of branding processes and project lifecycles.
• Proven experience growing client accounts and managing budgets.

Responsibilities

• Lead client relationships across a portfolio of branding accounts.
• Manage branding and go-to-market projects from brief to delivery.
• Facilitate workshops, presentations and stakeholder meetings.
• Build and grow existing client relationships.
• Manage budgets, forecasting and commercial performance.
• Collaborate with strategy, creative and production teams.
• Support new business and pitch activity.

Skills

Client management

Stakeholder management

Branding knowledge

Financial awareness

Project leadership

Presentation skills

Team collaboration

Job description

Love branding but frustrated by being stuck on the same types of projects? This could be an opportunity to join an ambitious independent studio working with some of the most exciting brands in tech, beauty and beyond.

Account Director

Location: Shoreditch, London

Work Pattern: Hybrid (minimum two days per week in the studio)

About the Company

Our client is a fast-growing and award-winning independent branding and creative studio that helps challenger brands create impact through strategic branding and go-to-market campaigns.

Working across technology, SaaS, AI, beauty and charitable sectors, they are known for producing high-quality creative work while maintaining a collaborative, low-ego culture.

The agency is relatively new, but absolutely punching above its weight.

The Role

This is a senior client services position for someone who genuinely understands branding and knows how to guide clients through the entire process, from discovery and research through to creative delivery and launch.

You'll take ownership of key client relationships, manage projects end-to-end and play an important role in growing accounts while supporting the wider agency's continued success.

Key Responsibilities

• Lead client relationships across a portfolio of branding accounts.
• Manage branding and go-to-market projects from brief to delivery.
• Facilitate workshops, presentations and stakeholder meetings.
• Build and grow existing client relationships.
• Manage budgets, forecasting and commercial performance.
• Collaborate closely with strategy, creative and production teams.
• Support new business and pitch activity.

About You

• 7+ years' experience in client services within a branding, creative or design agency.
• Strong understanding of the branding process and project lifecycle.
• Proven experience growing client accounts.
• Excellent stakeholder management and presentation skills.
• Strong commercial awareness and financial management capability.
• Highly organised with excellent attention to detail.
• Experience working with technology brands.

Nice to Haves

• Experience within leading branding agencies or respected independent studios.
• Exposure to SaaS, AI or start-up technology brands.
• Experience working with UK and North American clients.
• Experience supporting new business pitches.
• Christmas shutdown.
• Early finish on Fridays.
• Work from anywhere in the world for one month each year.
• Annual training and conference budget.
• Annual company trip.
• Regular team socials.

Why here, Why now?

You'll be joining a growing independent studio that is intentionally building a high-quality creative business without sacrificing culture. The work is varied, the clients are ambitious, and you'll have genuine influence over both client relationships and the future growth of the agency. It's an opportunity to work on meaningful branding projects while being part of a friendly, sociable, collaborative, and creatively ambitious team.