Account Director

Wppproduction; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

WPP Production, the unified global production company, is seeking an Account Director in Greater London to lead end-to-end client delivery and manage complex projects across cross-functional teams.

You will be the primary client contact, overseeing relationships with clients and agencies while ensuring projects are delivered on time, on brief, and on budget. The role emphasizes collaboration, process discipline, and profitability across portfolios.

Qualifications

• Experience as a client-facing lead overseeing end-to-end delivery.
• Ability to manage client and agency relationships.
• Strong leadership of diverse, cross-functional teams.

Responsibilities

• Manage day-to-day client relationships with focus on delivery.
• Ensure on-time delivery of projects within scope and budget.
• Lead cross-functional teams to translate briefs into production.

Skills

Client relationships

Project delivery

Team leadership

Budget management

Stakeholder comms

Job description

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unitecutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

A Hybrid working model

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

What does a Account Director do at WPP Production?

Our Account Director (AD) are knowledgeable and trusted Client leads. Accountable for end‑to‑end project delivery, management of client and agency relationships, they lead a diverse and dynamic team to deliver. Responsible for operational discipline, delivery, resource optimisation and profitability management across Clients and projects. You are the key point person for the projects you are leading and are responsible for delivering on time, on specification and on budget.

You possess problem-solving skills, have a passion for production, marketing and advertising and a desire to learn. Highly organised and accountable, you build trusting Client and team relationships, collaborate across multi-disciplined teams and draw on the expertise of Hogarth’s resources and capabilities. You are ensure we execute flawlessly.

Key areas of responsibility

Communication

• Responsible for managing the day to day client relationship with a focus on Client delivery
• Oversee the on-time delivery of projects and ensure the smooth delivery and swift resolution of issues to maintain client confidence in WPP's capabilities to deliver
• The key day-to-day Client Delivery contact with clients, agencies and all associated WPP's teams
• Understanding of client’s needs to deliver high satisfaction levels and share feedback with wider team and share feedback with wider team and share feedback with wider team
• Act as the primary client contact for project delivery, structuring regular status and communications with clients, defining scope and approach, setting and managing expectations and deliverables and troubleshooting issues as they arise
• Work with client brands and agencies to ensure a clear understanding of the production brief, deliverables and timeline for each project and relay those details to other members of the team as necessary
• Accountable for ensuring all team members are aware of timelines and deliverables

Collaboration

• Partner with Client Services, Production and Finance to ensure a smooth process, proper resource allocation and a superior result
• Develop and maintain high levels of team effectiveness, trust, communication, collaboration, productivity, diversity, engagement and ensure the team feel personal accountability for deliverables and projects
• Demonstrate strong collaboration skills with internal agency teams and key external partners to ensure quality and adherence to production guidelines for key deliverables

Process

• Manage medium to complex projects independently and with a team, from initiation through to completion
• Work collaboratively with all internal team members to facilitate the process of developing effective strategies and briefs that lead to great work
• Understand and anticipate client needs, taking them into account when framing and making delivery decisions
• Poss