Account Director

The Travelers; City Of London; Sur place; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Private Medical Insurance

Retirement plan contributions

Holiday entitlement: 25+ days

Wellness programme

Volunteer encouragement

Résumé du poste

The Travelers in City of London seeks an experienced account management professional to manage commercial relationships with large, complex accounts, aligning revenue growth with strategic plans.

You will develop account plans, negotiate arrangements, monitor performance, and collaborate with internal teams to expand share of wallet while upholding Lloyd's and UK market standards.

Qualifications

• Extensive experience in the commercial insurance industry and in a business development role.
• Understanding of both Lloyd's and UK market place.
• In-depth knowledge of assigned Accounts: organisation, strategy, internal networks and influencers.
• Relevant licences or professional accreditation required to meet internal, local industry/regulatory codes.

Responsabilités

• Manage commercial relationships with large, complex and strategically important Accounts, working to build mutually advantageous, sustainable business partnerships that meet agreed revenue, business mix and growth targets.
• Communicate and promote the Travelers' Proposition to Account(s), building wide networks and strong personal relationships at senior levels (eg MD, FD) so as to influence business strategies and ensure continuing commercial alignment.
• Develop, gain agreement to and implement comprehensive Account Plans that will maximise the business opportunity and 'share of wallet' across multiple lines of business.
• Develop, negotiate and implement new or enhanced business arrangements, joint marketing activities, service agreements, etc. that will increase revenue, overall 'share of wallet' and expand the business mix, on a profitable basis, in line with the agreed Account Plan.
• Monitor Account performance and pipeline activities against Plan and expectations, investigating and taking timely action to ensure targets are met and/or performance issues are effectively addressed.
• Lead the management of relations with assigned Accounts, monitoring the operation of the contact network and taking action as necessary to ensure consistency of message and the prompt and effective resolution of issues arising.
• Monitor and direct Account-related activities and interactions within Travelers, ensuring the timely involvement of others eg Executive team members, Underwriting, Marketing, etc as may be necessary to grow or win business and maintain or enhance Account relations.
• Build, maintain and ensure the recording of detailed knowledge and understanding of individual Accounts in order to inform Account planning, communication and management processes.
• Manage complaints within own licence level in an appropriate fashion to maintain quality and continuity of relationships.
• New Account Development:Contribute to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and Accounts.
• Lead and/or contribute to the identification, prioritisation and winning of significant new Account relationships, as required, ensuring that the Travelers Proposition is profitable, strategically aligned and commercially attractive to both parties.
• Perform other duties as assigned.

Description du poste

Manage commercial relationships with large, complex and strategically important Accounts, working to build mutually advantageous, sustainable business partnerships that meet agreed revenue, business mix and growth targets.

• Communicate and promote the Travelers' Proposition to Account(s), building wide networks and strong personal relationships at senior levels (eg MD, FD) so as to influence business strategies and ensure continuing commercial alignment.
• Develop, gain agreement to and implement comprehensive Account Plans that will maximise the business opportunity and 'share of wallet' across multiple lines of business.
• Develop, negotiate and implement new or enhanced business arrangements, joint marketing activities, service agreements, etc. that will increase revenue, overall 'share of wallet' and expand the business mix, on a profitable basis, in line with the agreed Account Plan.
• Monitor Account performance and pipeline activities against Plan and expectations, investigating and taking timely action to ensure targets are met and/or performance issues are effectively addressed.
• Lead the management of relations with assigned Accounts, monitoring the operation of the contact network and taking action as necessary to ensure consistency of message and the prompt and effective resolution of issues arising.
• Monitor and direct Account-related activities and interactions within Travelers, ensuring the timely involvement of others eg Executive team members, Underwriting, Marketing, etc as may be necessary to grow or win business and maintain or enhance Account relations.
• Build, maintain and ensure the recording of detailed knowledge and understanding of individual Accounts in order to inform Account planning, communication and management processes.
• Manage complaints within own licence level in an appropriate fashion to maintain quality and continuity of relationships.

New Account Development:

• Contribute to the wider development of effective business strategies, priorities and market propositions, drawing on own knowledge, understanding and interpretation of local markets, competitors and Accounts.
• Lead and/or contribute to the identification, prioritisation and winning of significant new Account relationships, as required, ensuring that the Travelers Proposition is profitable, strategically aligned and commercially attractive to both parties.
• Perform other duties as assigned.

Extensive experience in the commercial insurance industry and in a business development role.

• Understanding of both Lloyd's and UK market place.
• In-depth knowledge of assigned Accounts: organisation, strategy, internal networks and influencers.
• In-depth knowledge of local market, financial services, competitors and Travelers propositions and products.
• Relevant licences or professional accreditation required to meet internal, local industry/regulatory codes.

Private Medical Insurance:

On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.

• Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.