Account Director

ADLIB Recruitment Careers; Bristol; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment firm in Bristol is seeking an experienced Account Director to manage client relationships and lead a team. In this strategic role, you will oversee multi-channel CRM programmes, ensuring alignment with client objectives. The ideal candidate has a strong agency background and deep understanding of CRM and data-driven marketing strategies. Exceptional leadership is key to success in this fast-paced environment.

Qualifications

• Proven experience as an Account Director or Senior Account Manager with agency.
• Strong understanding of CRM and data-driven marketing.

Responsibilities

• Take ownership of client relationships and CRM programmes.
• Oversee a team of Account Managers and Executives.
• Manage budgets and performance metrics.

Skills

Client relationship management

CRM strategy

Leadership

Data-driven marketing

Job description

Whatyoullbedoing

As Account Director, you will take full ownership of client relationships, managing multi-channel CRM programmes from strategy through delivery. You will act as the main point of contact for senior stakeholders, ensuring work meets their objectives, budgets and timelines.

You will oversee a small, talented team of Account Managers and Executives-providing guidance, mentoring and clear direction to help them grow. You will collaborate closely with planning, creative and data teams to deliver work that is insight‑led, creatively sharp and commercially sound.

Day‑to‑day, you will be presenting campaign ideas, scoping projects, managing budgets and spotting opportunities to deepen client relationships. You will keep a close eye on performance metrics and ensure projects are profitable and effective. This is a fast‑paced, strategic role where your leadership and commercial acumen will shine.

Whatexperienceyoullneedtoapply

• Proven experience as an Account Director or Senior Account Manager with an agency environment.
• Strong understanding of CRM, customer engagement, and data‑driven marketing.

Experiencemanaginglarge-scaleclientrelationshipswithmultiplestakehold...