Account Delivery Director (Monitoring Services)

Arcadis; Manchester; On-site; GBP 90,000 - 150,000; Full time

Job summary

Arcadis is a leading design, engineering and consultancy firm seeking an Account Delivery Director for the Lenders, Investors and Insurers team in the UK. You will lead key client relationships, develop account plans, identify opportunities and position Arcadis as a trusted partner across local and regional accounts.

You will independently lead and deliver Technical Due Diligence reports, support sustainability and digital solutions, and manage a strong pipeline of opportunities while driving

Qualifications

• Experience in consulting, business development and client leadership.
• Experience in technical due diligence, development monitoring, sustainability and real estate asset management.
• Proven ability to build trusted client relationships and deliver commercial growth.
• Experience leading and delivering Technical Due Diligence reports is highly desirable.

Responsibilities

• Develop and deliver account plans aligned with Arcadis UK business objectives.
• Grow existing client relationships and win new business to achieve revenue and margin targets.
• Identify market trends, emerging opportunities and client needs across lender and investor sectors.
• Lead pursuits, support bid decisions and contribute to successful proposals.
• Tailor Arcadis solutions to client needs, creating commercially viable and value-led propositions.

Skills

Account management

Business development

Client leadership

Technical due diligence

Sustainability

Education

Degree or professional qualification in business/related field

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role Description

As an Account Delivery Director within our Lenders, Investors and Insurers team, you will lead key client relationships, drive account growth, and deliver high-quality technical advisory services. You will develop and execute account plans, identify new opportunities, and position Arcadis as a trusted partner across local and regional accounts.

We are particularly interested in candidates with experience in Funder/Developer Monitoring Services who can independently lead and deliver Technical Due Diligence reports.

Role Accountabilities

• Develop and deliver account plans aligned with Arcadis UK business objectives.
• Grow existing client relationships and win new business to achieve revenue and margin targets.
• Identify market trends, emerging opportunities and client needs across the lender and investor sector.
• Support Arcadis priorities, including sustainability, energy transition and digital solutions.
• Lead pursuits, support bid decisions and contribute to successful proposals.
• Tailor Arcadis solutions to client needs, creating commercially viable and value-led propositions.
• Maintain client intelligence, case studies and lessons learned to support continuous improvement.
• Manage a strong pipeline of opportunities and collaborate across Arcadis to maximise growth.
• Build trusted relationships with senior client stakeholders and lead relationship development.
• Demonstrate market visibility and generate opportunities through professional networks.
• Lead and coordinate delivery teams to achieve successful client outcomes.

Required Experience

• Degree or professional qualification in business, management, surveying or a related field.
• Strong background in consulting, business development and client leadership.
• Experience in technical due diligence, development monitoring, sustainability and real estate asset management.
• Proven ability to build trusted client relationships and deliver commercial growth.
• Experience leading and delivering Technical Due Diligence reports is highly desirable.

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy. Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success.