Account Coordinator - German Speaking

Advancing People; Congleton; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment specialist in Congleton is seeking a German-speaking Customer Service Advisor / Account Coordinator. You will manage client relationships and provide quality service primarily to German-speaking markets. Successful candidates will be fluent in German, possess excellent communication skills, and demonstrate a strong customer focus. This is a full-time permanent position with a salary up to £28,000 plus attractive benefits.

Benefits

Attractive company benefits

Qualifications

• Fluent in German essential.
• Strong customer focus and professional approach.
• Excellent oral and written communication skills.

Responsibilities

• Manage existing relationships with clients.
• Process sales orders and customer enquiries.
• Deliver high quality customer service.

Skills

Fluent in German

Strong customer focus

Excellent communication skills

Ability to work in a team

Good computer skills

Job description

Advancing People Multilingual - Recruitment Specialists are now recruiting for a German speaking Customer Service Advisor / Account Coordinator based in Congleton, Cheshire.

As a German Speaking Account Coordinator / Customer Service Advisor it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone and email ensuring Sales and Customer Service enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities

• Manage existing relationships with clients: Retailers/Online Retailers
• Process Sales Orders
• Deliver high quality customer service
• Assist with new customers' enquiries
• Process orders received via telephone, fax, e-mail or internet
• Be proactive in the area of Customer retention

Person Specification

• Fluent in German
• Strong customer focus and professional approach
• Excellent communication skills, both oral and written
• Ability to work effectively as part of a team
• Good computer skills
• Positive "can do" attitude

This is a full time Permanent position offering an annual salary of upto £28,000 + attractive company benefits.

Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.