Account Coordinator

Gi Group UK; Scunthorpe; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading recruitment agency in Scunthorpe is looking for an Account Coordinator to manage and support a temporary workforce. The successful candidate will enhance client satisfaction through strong relationships and efficient staff allocation while ensuring compliance with all employment laws. This role includes various benefits such as generous annual leave, flexible working options, and comprehensive health support.

Benefits

Generous Annual Leave

Flexible start and finish times

Healthcare/Dental benefits

Employee Assistance Programme

Pension Scheme

Career Pathway programme

Qualifications

• Exceptional customer service skills with a focus on client satisfaction.
• Ability to thrive under pressure and meet tight deadlines.
• Solid understanding of employment law and compliance.

Responsibilities

• Manage temporary workforce, including absence tracking and handling terminations.
• Ensure compliance with procedures for managing non-performance and attendance issues.
• Allocate temporary staff efficiently to meet client needs.

Skills

Strong team player

Self-motivated

Excellent time management

Exceptional customer service

Ability to thrive under pressure

Client-focused mindset

Understanding of employment law

Full UK driving license

Job description

Overview

Account Coordinator, Gi Group

Location:Scunthorpe (on-site)Salary:£26,500 + bonus + Award-winning benefits

We are seeking a dedicated Account Coordinator to oversee a longstanding contract within our Site Managed Services division.

This is an integral role where you will be supporting the Account Manager and to achieve consistent and strong levels of support and service to the client. We are looking for someone who has the ability to develop and maintain strong relationships giving a high level of customer service with all site stakeholders.

Responsibilities

Account Coordinator responsibilities:

• Manage temporary workforce, including absence tracking and handling terminations when necessary.
• Ensure compliance with procedures for managing non-performance, sickness, lateness, or attendance issues.
• Understand the client’s business culture and requirements to meet workforce demands effectively.
• Allocate temporary staff efficiently to optimise skills and meet client needs.
• Verify temporary workers’ right-to-work documents and ensure proper storage in internal systems.
• Prepare and manage new starter packs, inductions, and interview materials.
• Attract, screen, recruit, and induct temporary workers to meet client needs while adhering to legal requirements.
• Schedule and conduct candidate screenings, registrations, and inductions.
• Conduct daily check-ins with the temporary workforce.
• Support the Account Manager with any additional tasks as required.
• Perform other duties as assigned to support operational success.

Skills

Account Coordinator skills:

• Strong team player with the ability to collaborate effectively.
• Self-motivated and capable of working independently.
• Excellent time management and organisational skills.
• Exceptional customer service skills with a focus on client satisfaction.
• Ability to thrive under pressure and meet tight deadlines.
• Client-focused mindset with a commitment to delivering results.
• Solid understanding of employment law and compliance.
• Full UK driving license required.

Benefits

• Generous Annual Leave – 25 days rising with service to 30 days
• Your birthday off
• Holiday purchase scheme
• Flexible start and finish times
• Flexible Bank Holidays
• Work from anywhere - up to four weeks a year
• Healthcare / dental / glasses & eye tests / alternative therapies / flu jab
• Breakfast club
• Enhanced Maternity, Paternity & Adoption Pay
• IVF flex & support
• Menopause flex – paid HRT treatment
• Employee Assistance Programme
• Pension Scheme
• Financial coaching
• Income protection insurance – Providing you with support and assistance when you need it most
• Life insurance
• Industry leading training
• Career Pathway programme
• Learn a new language
• Electric car scheme
• Paid time off to volunteer / move house
• Internal teams dedicated to Diversity & Inclusivity, Wellbeing, Corporate Social, we are always looking for new members

Diversity & Inclusion

Leading the way in workplace inclusivity, Gi Group Holding is a committee member of Inclusive Employers and promotes equal opportunities and values the diversity of its workforce. In accordance with our Company Equal Opportunities policy, we will provide equal opportunities to any employee or job applicant and will not discriminate either directly or indirectly because of race, sex, sexual orientation, transgender status, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity.