Account/Contract Manager

Bellrock Property and Facilities Management; Addlestone; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading property services company in the UK seeks an experienced Account / Contract Manager. The role requires managing contractual obligations, client relationships, and ensuring service delivery excellence. Candidates must have a Facilities Management qualification, strong stakeholder management experience, and a solid understanding of commercial contracts. Join a company that values diverse perspectives and offers a comprehensive benefits package, including flexible working arrangements.

Benefits

25 days annual leave plus bank holidays

Salary exchange pension scheme

Life cover

Paid sick leave

Employee assistance and wellness program

Enhanced leave benefits

Holiday purchase scheme

Healthcare Cashplan

MotorSave Scheme

Qualifications

• Experience of working with suppliers and procurement.
• Adherence to processes and procedures.
• Basic technical understanding.

Responsibilities

• Ensure that all contractual obligations are met.
• Build strong client relationships.
• Support clients in achieving compliance targets.

Skills

Facilities Management qualification or equivalent experience

Worked in a Facilities Management environment

Commercial Contract awareness

Experience of developing strong client relationships

Strong stakeholder and people management experience

Health, Safety, Environmental and Sustainability awareness

IT literate, particularly Powerpoint and Excel

Experience of Budgetary Management

Education

Educated to degree level

Job description

Overview

Account / Contract Manager

Bellrock is the trusted challenger in UK property services. Driven by insights, powered by technology, and delivered by talented people, we are redefining how real estate is managed.

Since 2003, our people-first and technology-led approach has helped organisations across the UK transform their estates into high-performance, sustainable environments. Through our integrated service models spanning Technologies, Consulting, Critical Engineering & Jordon, and Intelligent Asset Care we deliver compliance, quality, and operational excellence while reducing cost and carbon impact.

Our award-winning Concerto IWMS platform, together with mobile solutions from Mobiess and energy analytics from InMetriks, enables smart, data-led estate management at scale.

Reporting to the relevant Business Lead, and through leading and developing a team, ensure that all contractual obligations are met including meeting the contract deliverables and owning the P&L balance sheet. Taking total responsibility for Supply Chain deliverables for both statutory and non-statutory works ensuring all health and safety requirements are met. The role will also involve supporting the client in meeting their compliance targets and supporting them on their Health, Safety, Environmental and Sustainability performance by driving excellence and championing continuous improvement through supply chain partners. Building strong client relationships is essential, always ensuring effective communication and client satisfaction.

What does it take?

If you’re ready to be the energy that helps us build our business, share our success, and really own it as a Account Manager, you’ll need

• Facilities Management qualification or equivalent experience
• Worked in a Facilities Management environment and understands the industry / FM market
• Commercial Contract awareness and understanding
• Experience of developing strong client relationships
• Strong stakeholder and people management experience
• Health, Safety, Environmental and Sustainability awareness
• IT literate, particularly Powerpoint and Excel including data manipulation
• Experience of Budgetary Management
• Development and realisation of cost saving initiatives
• Experience of working with suppliers / Procurement and evidence of maximising Supply Chain leverage
• Direct management of / communication with the Supply Chain
• Experience of data management, analysis and reporting
• Adherence to processes and procedures
• Basic technical understanding

Desirable :

• Worked in a facilities management / repairs and maintenance environment
• Educated to degree level
• IWFM Level 4 Qualified

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the office in Chertsey, Monday to Friday 08.30am to 17:00

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including :

• 25 days annual leave plus bank holidays + 1 additional day as a thank you
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes : Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Helping you to shine

We’ve always encouraged new and different perspectives - and that also means making ours a workplace that encourages diverse and unique voices. Where everyone feels welcome, included, and supported to be themselves and achieve more.

So, if you join us, you’ll find an inclusive workplace that recognises your hard work, offers lots of learning and development, flexible and hybrid working, and support for your wellbeing. As well as benefits that can make a difference to your life.

Ready to start shining?

Our people are our passion, so we’re all about helping them to shine. That means putting everything in place for you to have a rewarding career with us. So you can go far in your career, with us behind you. And our business will grow, too. So, if you’re ready to start your career journey with Bellrock we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.

Apply today.