Account Associate

Hewland Engineering Ltd; Maidenhead; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing engineering company in Maidenhead is seeking a motivated Account Associate to support the sales team. This role offers hands-on experience in sales, customer relations, and business development specifically within the automotive, motorsport, and aerospace sectors. Ideal for those eager to learn and develop in a collaborative environment with opportunities for career growth.

Benefits

Comprehensive Training

Career Growth Opportunities

Supportive Culture

Exposure to Exciting Industries

Competitive Salary and Benefits

Qualifications

• Strong organisational skills with excellent attention to detail.
• Confident communicator—both written and verbal.
• Self-motivated, proactive, and able to manage multiple tasks.
• Eagerness to learn about our products and applications.
• Strong teamwork and collaboration skills.

Responsibilities

• Assist the sales team with administrative tasks.
• Respond to customer enquiries in a prompt manner.
• Update and manage customer database.
• Support logistics coordination for deliveries.
• Assist in gathering customer feedback for future projects.

Skills

Organisational skills

Communication skills

Self-motivated

Teamwork skills

Education

Bachelor’s degree in business administration or related field

Job description

Position Overview

We are seeking a motivated and enthusiastic Account Associate to join our growing commercial team. This is an exciting opportunity for someone looking to gain hands-on experience in sales, customer relations, and business development—particularly within the Automotive, Motorsport, and Aerospace sectors.

You’ll work closely with our Senior Account Manager and wider sales team, supporting daily operations, building client relationships, and helping to drive growth through exceptional service and attention to detail. If you’re proactive, passionate, and eager to learn, this role offers a fantastic entry point into a long-term career in sales and Account Management.

Key Responsibilities

• Sales Support: Assist the sales team with administrative and operational tasks such as quote preparation, data entry, order processing and order dispatch.
• Customer Engagement: Respond to customer enquiries by phone and email in a prompt, friendly, and timely manner—ensuring a professional customer experience.
• CRM & Data Management: Update and manage the customer database, sales pipelines, and records to ensure information is accurate and well maintained.
• Logistics Coordination: Support the coordination of deliveries, shipping, and dispatch of products—ensuring all relevant documentation is completed accurately. Liaise with freight forwarders to ensure timely deliveries to customers.
• Continued business: Assist in gathering customer feedback for future projects, identifying new opportunities, and supporting sales forecasting.
• Team Contribution: Participate and support in team meetings, share ideas, and contribute to process improvements to enhance overall efficiency and customer satisfaction.

About You

We’re looking for someone with the right attitude and drive to learn. While experience in sales is not essential, enthusiasm for the automotive, motorsport, or aerospace industry will make you stand out.

Essential Skills

• Strong organisational skills with excellent attention to detail.
• Confident communicator—both written and verbal—with a professional phone manner.
• Self-motivated, proactive, and able to manage multiple tasks effectively.
• Eagerness to learn about our products and how they’re used in various applications.
• Strong teamwork and collaboration skills with a positive, can-do approach.

Preferred Qualifications

• Bachelor’s degree in business administration, engineering, or a related field (or equivalent experience).
• Technical knowledge or passion for automotive engineering, motorsport technology, or manufacturing processes is a plus.

What We Offer

• Comprehensive Training: Full support and training to help you develop your sales and technical understanding.
• Career Growth: Clear opportunities for progression into Account Manager or Business Development roles.
• Supportive Culture: A collaborative, inclusive workplace that values creativity, teamwork, and personal development.
• Exciting Industry Exposure: Work with leading clients in automotive, motorsport, and aerospace environments.
• Competitive Package: Competitive salary, company benefits, and potential for performance-based bonuses.

Key Requirements

• Full UK driving licence.
• Eligibility to work in the UK.
• Ability to work on-site at our Maidenhead office.