Accommodation support worker

inploi; Rochdale; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local authority in Rochdale is seeking an Accommodation Support Worker to join their Family Temporary Accommodation service. The role focuses on managing temporary placements and supporting residents towards independence. Candidates should have strong communication skills, experience in support work, and an understanding of homelessness legislation. This position requires a passionate individual dedicated to improving housing outcomes in the community. The role offers an opportunity for meaningful impact within a motivated team.

Qualifications

• Experience in managing complex cases and supporting vulnerable individuals.
• Ability to work independently and maintain strong relationships.
• Resilience and determination to provide excellent service.

Responsibilities

• Manage all aspects of temporary accommodation placements.
• Support residents in achieving independence and maintaining their homes.
• Assist with appointments, budgeting, and accessing health services.

Skills

Knowledge in safeguarding residents

Ability to collaborate with teams

Strong communication skills

Time management and organizational skills

Understanding of homelessness legislation

Experience in support work

Job description

About the Role

We’re Hiring: 1x 30 hour position in our Family Temporary Accommodation service.

This role focuses on supporting families in our Temporary Accommodation Services. The service has recently undergone changes, resulting in a vacancy for an Accommodation Support Worker. This role offers an opportunity to contribute to our vision of delivering excellent housing services and sustainable homes for residents across the Borough.

You will be responsible for managing all aspects of a temporary accommodation placement and will also support people to maintain their homes, become more independent and ready to sustain a general needs tenancy.

You will be working closely with residents who may need support with attending appointments, substance misuse, poor mental health, maximising income and budgeting, accessing health services and educational placements, among others. You will also adopt our Early Help Practice standards when supporting family households, which builds on our holistic working approach.

About you

We are looking for someone who is passionate about making a real difference to our residents by managing their accommodation, support, and, ultimately, their move to more sustainable accommodation.

The successful applicant will

• Have some knowledge and experience in safeguarding residents and the ability to follow procedures to ensure safeguarding.
• Be able to work as part of a team and to collaborate with other services and partners.
• Build and maintain strong working relationships.
• Be able to simplify and explain sometimes complex information to residents.
• Have good time management and organisational skills and the ability to work independently.
• Be resilient and determined to ensure that residents receive an excellent service and achieve the best possible outcomes.
• Have an understanding of homelessness legislation, including the Homelessness Reduction Act 2017.
• Have experience in support work and service delivery, confident and capable in managing complex cases and supporting vulnerable individuals.

About us

At Rochdale Council, our overarching Strategic Housing Service is committed to preventing homelessness, improving housing outcomes, and supporting residents to lead secure, independent lives. We take a person-centred, strengths-based approach to service delivery, working collaboratively across teams, partners, and communities to tackle housing challenges with compassion and professionalism.

Guided by our values—Proud, Passionate, and Pioneering—we aim to build trust, respond to changing needs, and continuously improve. Our team works across a range of housing functions, driving innovation to create lasting, positive change for individuals, residents, and communities across the borough.

If you are interested in what we are offering and have the skills we are looking for, we want to hear from you. If you would like to discuss the post further, please contact [e-mail] (regarding Family Temporary Accommodation position) on 01706 924486.

To apply please upload your CV together with a supporting statement that provides evidence of how you meet the essential requirements of the person specification and give specific examples.

Please ensure you anonymise your CV and supporting statement.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects staff to share this commitment.

Appointment to this post is subject to a DBS check.

We are unable to offer sponsorship for this role.