Accommodation Delivery Lead

Mactech Energy Group; Wick; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading energy services company in Wick, England, is seeking a manager to oversee a critical site support service for a large construction workforce. Responsibilities include ensuring compliance with site controls, managing a £70m service contract, and developing effective relationships with contract partners. The ideal candidate will have experience in budget management and proven leadership skills in a dynamic environment.

Qualifications

• Experience of working with and developing budgets.
• Proven experience within a large accommodation environment with catering and bars.
• Confidence to deliver in a dynamic environment.

Responsibilities

• Manage the provision of site support services for construction workforce.
• Ensure compliance with statutory, regulatory, and site controls.
• Develop plans to meet or exceed service delivery expectations.

Skills

Management experience

Excellent communication skills

Budget management

Problem-solving

Education

Degree standard education in related subject

Job description

Responsibilities

• Manage day to day the provision of a critical site support campus service to guests staying as part of the construction workforce of circa 11,000 requiring overnight accommodation
• Manage and be directly responsible for a specific service contract valued at circa £70m [full project lifecycle]
• Be accountable for ensuring all statutory, regulatory and site controls are complied with
• Form effective relationships with their service contract partner and champion clarity, respect, positivity, humility and integrity
• Ensure the contract partners team are fully competent to perform their assigned roles - and that any shortfalls are reported to the Service Manager without delay
• Develop and implement plans to ensure service delivery meets or exceeds the expectations and project work schedule
• Ensure early intervention to avoid any escalation of issues affecting service delivery by working in the spirit of a 'one team approach'
• Define the work scope to be delivered within the campus contract or package of work and the interfaces with all other elements of the project.
• Anticipate and resolve any issues arising with the campus contract for package of works and services, identifying risks and facilitating their resolution or escalating to service manager
• Support the preparation of monthly reports for each work stream including safety performance, performance against SLAs, performance against KPIs, financial reporting, project forecasting and forward planning
• Address campus technical and service delivery concerns and develop solutions for approval.
• Co-ordinate the delivery of campus services and play a key role in managing the process to include:
  • Safety management
  • Quality management
  • Good neighbour management
  • Environmental management
  • Risk mitigation

Qualifications

• Degree standard education in related subject.
• Experience of working with and developing budgets.
• Management [or leadership] experience in a service lead environment.
• Must be confident in own abilities and be able to deliver in a dynamic environment.
• Willingness to learn from both successes and failures.
• Proven experience within a large accommodation environment with catering and bars
• Excellent communication skills and able to strike up effective working relationships.
• Must be willing to work with our local supply chain partners in a cooperative way.

Desirable

• Recognised and certificated 'Behavioural Safety Programme'.
• Recent IOSH accreditation [or equivalent].
• Hospitality and catering qualifications