Accommodation & Community Support Worker

Simon Community Northern Ireland; Derry/Londonderry; On-site; GBP 23,000 - 25,000; Full time

Job summary

A non-profit organization in Derry seeks an Accommodation & Community Support Worker to provide essential support to individuals experiencing homelessness. Candidates must have a commitment to core values and basic IT skills. This full-time role involves working various shifts, including weekends. A strong benefits package is offered including employer-funded healthcare and generous annual leave.

Benefits

Pension Scheme

Employer-Funded Healthcare

Death in Service Benefit

Generous Annual Leave

Occupational Sick Pay

Health & Wellbeing Initiatives

Learning & Development Opportunities

Long Service Recognition

Blue Light Card

Qualifications

• Clear commitment to non-judgmental, supportive, trustworthy, and dedicated values.
• Willingness to undergo an Access NI check.
• Experience working with individuals facing multiple and complex needs.

Responsibilities

• Provide 24-hour support to individuals accessing services.
• Assist people at risk of homelessness in various settings.

Skills

Basic IT skills (email, internet, data entry)

Commitment to core values

Education

Degree in Social Work or current enrollment in a Social Work degree programme

Job description

Accommodation & Community Support Worker

11 hours ago Be among the first 25 applicants

• Job ref: ACSW/BH/1125
• Job type: Permanent
• Quantity of Posts Available: 2
• Closing date: Tuesday 18 Nov 2025 16:00
• Job Title: Accommodation & Community Support Worker
• Salary: £23,355 - £24,832 per annum (£12.83 - £13.64 per hour)
• Location: Derry
• Hours: 35 hours per week – three 12.5‑hour shifts, including weekends and waking nights

Job Summary

As a Support Worker, you'll be part of a dedicated team providing 24‑hour support to individuals accessing our services. This includes working within hostels, family units, and remote support settings to help people experiencing or at risk of homelessness.

Role Overview

At Simon Community, our values define who we are and how we support those in need. We are:

• Non‑judgmental in every interaction
• Supportive, meeting people where they are
• Trustworthy, building relationships based on respect
• Dedicated to ending homelessness and improving lives

What You’ll Need

Essential Criteria

• A clear commitment to our core values: Non‑Judgmental, Supportive, Trustworthy, and Dedicated
• Basic IT skills (email, internet, data entry)
• Registered with NISCC (or willingness to register upon appointment)
• Willingness to undergo an Access NI check

Desirable Criteria

• Minimum of six months’ experience (paid or voluntary in the last 3 years) working with individuals facing multiple and complex needs, including:
• Homelessness Prevention
• Substance Misuse
• Offending Behaviour
• Mental Health Challenges
• Support for Young People
• Experience identifying support needs, assessing risks, and developing tailored support plans
• A degree in Social Work or current enrollment in a Social Work degree programme

Why Join Simon Community?

• We are proud to offer a comprehensive benefits package, including:
• Pension Scheme
• Employer‑Funded Healthcare (Benenden Health & Health Shield)
• Death in Service Benefit
• Generous Annual Leave
• Free Access NI Check
• Occupational Sick Pay
• Health & Wellbeing Initiatives
• Learning & Development Opportunities
• Management Development Programmes
• Long Service Recognition
• Blue Light Card (exclusive discounts)
• Accredited as a Great Place to Work (2024)

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Individual and Family Services