Accommodation Clerk Manager

Aramark; City Of London; On-site; GBP 28,000; Full time

Job summary

A leading hospitality service provider is seeking an Accommodation Clerk Manager at RAF Northolt. In this full-time role, you'll manage the front-of-house operations, ensuring excellent service and team motivation. Key responsibilities include handling bookings and maintaining records. Ideal candidates will have strong leadership skills and proficiency in Microsoft Office, especially Excel. Competitive salary of £27,759 and several employee benefits are included.

Benefits

Discounted meals while on shift

On-site gym access

Life assurance

Career development opportunities

Apprenticeship schemes

Qualifications

• UK residency for the past 3 years, legal right to work in the UK.
• Ability to pass full security vetting and DBS checks.
• Strong leadership and communication skills required.

Responsibilities

• Manage daily accommodation operations and lead your team.
• Handle booking requests and guest communications.
• Prepare arrival packs and coordinate guest check-ins/check-outs.

Skills

Leadership

Communication skills

Proficiency in Microsoft Office

Proactive approach

Tools

Excel

Job description

Reach for Remarkable

Job Title: Accommodation Clerk Manager
Location: RAF Northolt, UB5 6NG
Salary: £27,759 per annum | Full-time | Monday-Friday, 9am-4:30pm

Lead with purpose. Grow with pride. Join Aramark at RAF Northolt.

We're on the lookout for a confident and organised Accommodation Clerk Manager to join our welcoming team at RAF Northolt. If you're passionate about delivering exceptional service, enjoy leading others, and thrive in a fast-paced environment, this could be your next great opportunity.

As the Accommodation Clerk Manager, you'll be the heartbeat of our front‑of‑house operations—motivating your team, ensuring smooth daily processes, and supporting the site manager with key tasks. You'll play a vital role in making sure our guests feel welcome and well looked after.

Why choose Aramark?

At Aramark UK, we believe in making work‑life balance achievable—even in hospitality. We're proud to support Defence, Judicial, Education, and private sector clients with world‑class catering and facilities services. And we're just as proud of our people—some of the best talent in the industry.

What's in it for you?

• A stable full‑time role: 35 hours/week, Monday to Friday
• Competitive salary: £27,759 per year
• Discounted meals while on shift
• On‑site gym access
• Access to our Employee Benefits App, Online GP services, Employee Assistance Scheme, and hundreds of discounts— from groceries to weekend treats
• Life assurance, pension contributions, and generous holiday entitlement (with the option to buy more)
• Career development opportunities—we love to promote from within
• Apprenticeship schemes and ongoing training to support your growth.

What you'll be doing:

• Managing daily accommodation operations and leading your team
• Handling booking requests and guest communications (approx. 50 emails/day)
• Preparing arrival packs and coordinating guest check‑ins/check‑outs
• Maintaining accurate records using software and Excel
• Liaising with internal departments and external stakeholders
• Ensuring GDPR compliance and confidentiality at all times.

What we're looking for:

• UK residency for the past 3 years (due to sector requirements)
• Legal right to work in the UK
• Ability to pass full security vetting and DBS checks
• Strong leadership and communication skills
• Proficiency in Microsoft Office, especially Excel
• A proactive, independent approach with confidence in working with senior management.

We're proud to be inclusive.

Aramark UK is a Disability Confident and Forces Friendly employer, holding the prestigious ERS Gold Award. We're committed to building a diverse and supportive workplace where everyone can thrive. If you need adjustments during the recruitment process, just reach out to us at [e-mail]—we’re here to help.

Ready to bring your energy and organisation to a role that matters?

Apply now and show us the flavour you'll bring to our team.

Job Reference: 612336.

Already part of the Aramark family? Please speak to your line manager before applying.