Accommodation Assistant

Compass Group UK; Gosport; On-site; GBP 12,000 - 18,000; Part time

Job summary

Compass Group UK&I Defence sector is seeking an Accommodation Assistant on a part-time basis (30 hours/week). The role runs 49.2 weeks per year with 5 days out of 7, supporting UK military establishments.

You will manage paperwork, bookings, room readiness, and deliver excellent customer service, working in a customer-facing environment. Ideal candidates will show strong organisation, customer service experience, and a professional presence.

Qualifications

• Excellent organisation skills.
• Experience in customer service and ability to create a great first impression.
• Ability to work under pressure and to deadlines.
• Able to communicate at all levels.
• A can-do attitude and presentable at all times as customer facing.

Responsibilities

• Ensure all relevant paperwork is obtained and completed per guidelines.
• Maintain records of room and accommodation; keep bookings up to date.
• Ensure rooms are prepared and ready when required.
• Provide first-class customer service.

Skills

Organisation

Customer service

Communication at all levels

Can-do attitude

Customer facing

Job description

We're currently recruiting a dedicated Accommodation Assistant to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 30 hours per week.

As a Accommodation Assistant, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Please note: This role is contracted to 49.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Ensure that all relevant paperwork is obtained and completed as laid down by the contractual/business guidelines
• Maintaining records of room and accommodation ensuring all bookings are kept up to date.
• Ensure rooms are all prepared and ready for when they are required.
• Provide first class customer service.

Our ideal Accommodation Assistant will:

• excellent organisation skills
• experience in customer service and ability to create a great first impression
• be able to work under pressure and to time line.
• able to communication at all levels
• a 'can do attitude'
• presentable at all times as a very customer facing

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2010/95800001/52659962/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!