Accommodation and Support Enabler

YMCA Dulverton Group; Highbridge; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Westfield Health Cash Plan

28 days annual leave + bank holidays

Training and development opportunities

Monthly employee raffle

Discounted gym membership

Complimentary hotel stay at YMCA sites

Childcare savings in our settings

Discounted wedding/events venue hire

Confidential counselling services

Employer pension contributions

Exclusive charity worker discounts

Job summary

YMCA Dulverton Group in Highbridge is seeking an Accommodation & Support Enabler to engage residents, keep precise support records, and manage rent accounts for a defined caseload. You’ll support budgeting and independent living while promoting tenancy sustainability.

A degree of lone working is expected and safeguarding for children and young people is a priority. We offer a supportive workplace with flexible hours, and a safeguarding-focused recruitment process including an Enhanced DBS

Qualifications

• Experience engaging with residents and supporting independent living.
• Ability to maintain accurate records for a caseload.
• Comfort with budgeting support and tenancy sustainment.

Responsibilities

• Maintain precise support records for a caseload.
• Oversee resident rent accounts and assist budgeting for tenancy sustainability.
• Provide guidance on all facets of independent living to residents.

Skills

Communication

Empathy

Organisation

Flexible working

Job description

What we are looking for in you

YMCA Dulverton Group is in search of a passionate individual to join the Highbridge Housing team as an Accommodation & Support Enabler. This pivotal role centres on engaging with residents, employing an asset-based approach to actively foster positive development. We welcome applicants who may be looking to explore flexible workingoptions such as compressed hours or part time hours.

We are seeking a self-motivated team player with a flexible mindset, ready to adapt to new challenges. If you understand the complexities faced by individuals who have experienced homelessness, this role invites you to encourage and enable everyone we support to become empowered by providing opportunities for progressive change.

As an Accommodation & Support Enabler, you’ll excel in maintaining precise records of support for a dedicated case load, offering guidance on all facets of independent living. Additionally, you’ll oversee individual rent accounts, supporting residents in budgeting to ensure the sustainability of successful tenancies. If you’re ready to make a real impact and facilitate transformative change, we look forward to receiving your application.

Whilst there are systems in place to support you, a substantial part of the role includes the ability to lone work. Therefore, we require someone competent and confident when working alone and somebody who is able to understand and work with complex and challenging behaviours, appropriately.

We are committed to safeguarding and promoting the welfare of all our children and young people. We follow a safer recruitment process, all appointments are subject to an Enhanced DBS check and are required to provide two suitable references.

What you might want to know about us

We appreciate your interest in joining our team and exploring opportunities with YMCA Dulverton Group. At YMCA Dulverton Group, we are not just a charity; we are a dynamic and vibrant local community committed to fostering supportive, inclusive, and empowering environments. Our mission is to cultivate communities where young people can authentically belong, actively contribute, and truly thrive

We deliver life changing services to over 10,000 children, young people and, families across Somerset and Devon every year. We focus on 6 key areas of work, including Support and Advice, Housing, Family and Youth Work, YMCA Gym, Training and Education and Our Hotels.

We regularly adapt our services to help ensure we meet the needs of our community and the strategic priorities of the local authority. We strive to provide a consistent supply of high-quality housing and effective support

Our employees are on board with our constantly evolving organisation, and are dedicated to changing the lives of those who utilise our services. If the prospect of contributing to youth development, fostering positive community impact, and making a meaningful difference resonates with you, we would like to learn more about how your skills and passion align with our mission, aim and values

At YMCA Dulverton Group, we’re proud to offer a comprehensive benefits package to support your wellbeing, development, and work-life balance, including:

• Westfield Health Cash Plan to help with everyday health costs
• 28 days of annual leave, plus bank holidays (pro rata for part-time roles)
• A wide range of training and development opportunities to help you grow
• Monthly employee raffle
• Discounted gym membership to support your health and wellbeing
• A complimentary one-night hotel stay at one of our locations
• Savings on childcare in our Early Years Settings and Children’s Holiday Club
• Discounted hire of our wedding and events venue
• Access to confidential counselling services
• Employer contributions to your pension scheme
• Exclusive charity worker discounts

We are committed to providing equal opportunities for all. We are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. We are striving to be a care leaver friendly employer, and because of this, if you wish to disclose that you are care experienced, we guarantee you an interview as long as you meet the minimum requirements for the role. Following this, we also offer constructive feedback on your application process.